Sales Associate (Part-Time)

Hammerjack Pty Ltd; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Annual leave

Medical and Dental

Co-worker discount

Subsidized meals

Training and inductions

Job summary

IKEA in the Philippines is seeking a customer-focused Associate to enhance shopping experiences and drive sales. Reporting to the Shopkeeper, you will advise customers, keep the shop well stocked, and present the IKEA range to inspire homes.

You should enjoy fast-paced retail, love home furnishings, and be ready to work flexible hours, including weekends, to support store operations and customer satisfaction.

Qualifications

• Experience in a fast-paced retail environment.
• Passion for selling and achieving goals.
• Interest in home furnishings and IKEA products.
• Understanding of local market conditions.
• Willing to work flexible hours including weekends.

Responsibilities

• Proactively assist customers and identify needs to advise on solutions.
• Keep shop well stocked with four merchandising basics and presentation of range.
• Use IKEA sales and communication channels for different customers.
• Maintain area cleanliness, pricing and stock accuracy.
• Share knowledge about product features and benefits with customers and colleagues.

Skills

Retail experience

Customer service

Home furnishing interest

Fast-paced environment

Sales orientation

Job description

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.

We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the job

Reporting to the Shopkeeper, this ASSOCIATE role's main responsibility is to ensure an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. He/she also ensures satisfied customers, develop and execute sales steering and selling the IKEA way.

Your assignment

• You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations;
• You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;
• You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience;
• You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.

Qualifications

Your profile

• You have experience in a fast-paced retail environment, experience in home furnishing is a plus;
• You have a passion for selling, reaching your goals and getting the best for IKEA customers;
• You are highly interested in home furnishing, people's life at home, and the IKEA product range, capable of quickly developing in-depth knowledge of the local market and business conditions;
• You understand the local market and competition; the store operations, range presentation, and in-store logistics the IKEA way;
• You enjoy working in a fast-paced and future-oriented environment that is focused on people's everyday life at home.

Additional Information

We offer many benefits at IKEA other than just having the opportunity to work for a global company! Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values, you will be entitled to great initiatives including Annual leave, Medical and Dental, Family & Community leave, Co-worker discount, subsidized meals in our Co-worker Restaurant, Bonus program, full training and inductions.

Working Hours

This role requires flexibility in work hours, work schedule is approximately 25 hours per week on the average, depending on store operational requirements. Working on public holidays and weekends.