Sales Associate - Dyson/Fitflop SM Nuvali

Whiteplane, Inc.; Santa Rosa; On-site; PHP 240,000 - 360,000; Full time

Job summary

Whiteplane, Inc. is seeking a Store Supervisor for the Dyson or Fitflop brand at the SM Nuvali branch in Laguna. You will manage daily store operations, supervise staff, ensure top customer service, maintain inventory accuracy, and help achieve sales and operational targets.

The role requires leadership, strong communication, and the ability to train and coach the team. You will report to store management, schedule staff, and uphold company policies while delivering a clean, customer-focused

Qualifications

• Bachelor's degree or equivalent in retail management or related field.
• 1–2 years of supervisory experience in retail.
• Strong leadership and communication abilities.
• Ability to manage teams and drive sales.

Responsibilities

• Supervise store staff to maintain high customer service and productivity.
• Oversee daily store operations including opening and closing procedures.
• Monitor sales and help implement strategies to meet targets.
• Ensure inventory accuracy, stock, replenishment, and loss prevention.
• Train, coach, and evaluate staff performance.
• Handle customer inquiries and resolve issues professionally.
• Ensure compliance with policies and safety standards.
• Prepare sales and operations reports as required.
• Coordinate staffing and scheduling with management.

Skills

Leadership

Communication

Interpersonal skills

Sales-driven

Education

Bachelor's degree in retail management or related field

Tools

POS systems

Job description

Branch: SM Nuvali
Brand: Dyson or Fitflop (We need 1 for each brand)

Job Overview

The Store Supervisor is responsible for managing daily store operations to ensure smooth workflow, excellent customer service, and achievement of sales and operational targets. This role involves supervising store staff, maintaining inventory accuracy, enforcing company policies, and ensuring a clean, organized, and customer-focused retail environment. The Store Supervisor acts as a role model for the team and supports management in driving store performance.

Key Responsibilities

• Supervise and support store staff to ensure high levels of customer service and productivity.
• Oversee daily store operations, including opening and closing procedures.
• Monitor sales performance and assist in implementing strategies to meet or exceed targets.
• Ensure proper inventory management, including stock levels, replenishment, and loss prevention.
• Train, coach, and evaluate staff performance to maintain service and operational standards.
• Handle customer inquiries, complaints, and issues in a professional and timely manner.
• Ensure compliance with company policies, procedures, and safety standards.
• Prepare daily, weekly, or monthly sales and operational reports as required.
• Coordinate with management regarding staffing, scheduling, and store needs.

Key Qualifications

• Bachelor's degree or equivalent experience in retail management or a related field.
• At least 1-2 years of experience in a supervisory role within a retail environment.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage teams and drive sales performance.
• Excellent organizational and problem-solving skills.
• Willingness to work flexible schedules, including weekends and holidays.
• Basic computer skills and familiarity with point-of-sale (POS) systems.