Store Supervisor - Dyson Ayala Center Cebu

Whiteplane, Inc.; Cebu City; Sur place; PHP 156 000 - 268 000; Plein temps

Résumé du poste

Whiteplane, Inc. at Ayala Center Cebu is seeking a dynamic Retail Sales Associate to deliver outstanding customer service, drive sales, and maintain accurate inventory.

You will engage customers, recommend products, and ensure shipments are received and stock is organized according to brand standards. The role requires strong communication, a customer-oriented mindset, and flexibility to work shifts, including weekends and holidays.

Qualifications

• High School diploma or equivalent; a bachelor’s degree is an advantage.
• 6 months to 1 year in retail sales or customer service.
• Experience supervising a team is preferred.
• Strong communication and interpersonal skills are essential.
• Customer-oriented with a positive attitude and sales passion.
• Willing to work shifting schedules, weekends, and holidays.
• Physically able to stand for long periods and handle inventory tasks.
• Experience in premium retail, consumer electronics, or lifestyle brands is a plus.

Responsabilités

• Greet customers and provide exceptional service by helping with product inquiries and recommendations.
• Meet individual and store sales targets through effective selling techniques.
• Maintain accurate inventory by replenishing stock and reporting discrepancies.
• Ensure products are properly displayed according to brand guidelines.
• Keep selling area clean, organized, and presentable at all times.
• Process sales transactions accurately using the POS system.
• Assist in receiving deliveries, stock transfers, and inventory counts.
• Build product knowledge to explain features, benefits, and promotions.
• Address customer concerns professionally and escalate issues when necessary.
• Comply with company policies, procedures, and store standards.

Connaissances

Communication skills

Team supervision

Customer orientation

Sales-driven

Interpersonal skills

Formation

High School graduate

Bachelor’s degree (advantage)

Outils

POS system

Description du poste

Branch: Ayala Center Cebu

Job Overview

Responsible for delivering excellent customer service, achieving sales targets, maintaining accurate inventory, and ensuring products are properly displayed according to brand standards. This role assists customers with their purchasing needs while helping maintain an organized, clean, and engaging shopping environment.

Key Responsibilities

• Welcome customers and provide exceptional customer service by assisting with product inquiries and recommendations.

• Achieve individual and store sales targets through effective selling techniques.

• Maintain accurate inventory by replenishing stocks, monitoring stock levels, and reporting discrepancies.

• Ensure products are properly displayed and merchandised in accordance with brand guidelines.

• Keep the selling area clean, organized, and presentable at all times.

• Process sales transactions accurately using the point-of-sale (POS) system.

• Assist in receiving deliveries, stock transfers, and inventory counts.

• Build product knowledge to confidently explain product features, benefits, and promotions to customers.

• Address customer concerns professionally and escape issues when necessary.

• Comply with company policies, operational procedures, and store standards.

Qualifications

• At least a High School graduate; a Bachelor's degree or college-level education is an advantage.

• With at least 6 months to 1 year of experience in retail sales, customer service, or a related field.

• With solid experience on supervising a team

• Strong communication and interpersonal skills.

• Customer-oriented with a positive attitude and a passion for sales.

• Willing to work on shifting schedules, weekends, and holidays.

• Physically fit and able to stand for extended periods and perform inventory-related tasks.

• Experience in premium retail, consumer electronics, or lifestyle brands is an advantage.