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Development Strategists International Consulting Inc. is seeking a customer-focused Retail Associate to join our frontline team in the Philippines. You will greet shoppers, listen to their needs, and guide them to the right products while delivering friendly service and accurate transactions.
You will promote offers, upsell items, process payments at the POS, and help keep the floor clean and well-stocked. Knowledge of the current catalog, pricing, and store policies will help you provide
Customer Service: Greet shoppers, listen to their needs, and guide them to the right products.
Sales Support: Promote special offers, upsell complementary items, and cross-sell merchandise.
Transactions: Operate the point-of-sale (POS) cash register, handle payments, and process returns.
Floor Maintenance: Keep the sales floor clean, organized, and properly stocked with inventory.
Product Knowledge: Stay informed about current catalog items, pricing, and store policies. [1, 2, 3, 4, 5, 6]
Communication: Clear verbal skills and a friendly, professional attitude.
Active Listening: The ability to understand what a shopper wants and offer good suggestions.
Basic Tech Skills: Familiarity with cash registers or POS computers.
Physical Stamina: The ability to stand for long hours and lift moderate weights. [1, 2, 3]
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