About us
MKS Workforce Management Services Inc is a dynamic and forward-thinking organisation committed to delivering exceptional talent solutions and workforce management services. We partner with leading brands to build high-performing teams that drive business success. Our commitment to excellence, innovation, and employee development makes us an attractive employer for professionals seeking meaningful career opportunities.
About the role
We are seeking a motivated and customer-focused Sales Associate at Time Movers (Pandora Brand) to join our team in Angeles City, Pampanga. This is a full-time position that plays a crucial role in driving sales and delivering exceptional customer experiences for our Pandora brand offerings. As a Sales Associate, you will be the face of our brand, responsible for engaging customers, showcasing our products, and achieving sales targets whilst building lasting relationships with clients. This role is essential to our retail operations and directly contributes to the growth and success of Time Movers' Pandora brand presence in the region.
Key responsibilities
- Greet customers warmly and professionally, providing exceptional service and product knowledge to support their purchasing decisions
- Demonstrate and explain Pandora brand products, highlighting key features, benefits, and value propositions to engage potential buyers
- Achieve individual and team sales targets through effective selling techniques and customer engagement strategies
- Process customer transactions accurately and efficiently using point-of-sale systems
- Maintain product displays and ensure the sales floor is clean, organised, and visually appealing at all times
- Identify customer needs and recommend appropriate Pandora products to enhance their shopping experience
- Build and maintain positive customer relationships to encourage repeat business and customer loyalty
- Collaborate with team members to support store operations and achieve collective sales objectives
- Keep up to date with current product ranges, promotions, and brand information to provide accurate customer advice
- Handle customer inquiries and complaints professionally, resolving issues to ensure customer satisfaction
What we're looking for
- Previous experience in retail sales, customer service, or a similar customer-facing role is highly desirable
- Strong communication skills with the ability to engage customers confidently and professionally
- Excellent sales ability with a proven track record of meeting or exceeding sales targets
- Product knowledge and enthusiasm for the Pandora brand, or a keen willingness to learn about luxury accessories
- Ability to work effectively as part of a team whilst maintaining personal accountability
- Reliable, punctual, and committed to delivering high-quality customer service consistently
- Strong numerical skills and proficiency with point-of-sale systems or willingness to learn quickly
- Presentable appearance and professional demeanour befitting a luxury retail environment
- Flexibility to work retail hours, including weekends and public holidays as required
- A positive attitude, genuine passion for customer engagement, and a desire to succeed in a sales-driven environment
What we offer
- Competitive remuneration package including base salary, commission structure, and performance incentives
- Opportunities for career development and advancement within MKS Workforce Management Services Inc and the retail sector
- Product discounts and benefits on Pandora brand items, exclusive to our employees
- A supportive and collaborative work environment with a team dedicated to excellence
- Access to training and development programmes to enhance your sales skills and product knowledge
- Recognition and rewards for outstanding performance and achievement of sales targets
- A positive workplace culture that values employee wellbeing and professional growth