Sales Associate

PurpleBug, Inc - Marketing Technology Company; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

PurpleBug, Inc - Marketing Technology Company, located in Makati, Philippines, is seeking a passionate individual for a customer service role focused on sales. The ideal candidate will have a Bachelor's degree in Marketing or a related field, and possess a friendly, enthusiastic attitude, along with strong communication skills.

The role involves engaging customers to understand their needs, assisting them with product selections, and achieving sales goals through effective teamwork.

Qualifications

• 1-2 years of proven sales experience.
• Background in a Digital Marketing agency is an advantage.
• Previous sales or customer service experience is a plus.

Responsibilities

• Provide exceptional customer service by engaging and understanding customer needs.
• Stay informed about product features to assist customers.
• Achieve individual and team sales goals.
• Work closely with team members to maintain a positive atmosphere.
• Address customer complaints with professionalism.

Skills

Strong communication and interpersonal skills

Friendly, approachable, and enthusiastic attitude

Basic math skills for processing transactions

Understanding of sales techniques, upselling, and cross-selling

Ability to work as part of a team

Ability to handle customer complaints

Excellent presentation and negotiation skills

Education

Bachelor's degree in Marketing, Business Development, Information Technology or related field

Job description

Qualifications

• Bachelors degree in Marketing, Business Development, Information Technology or related field.
• With 1-2 years proven sales experience
• Background in a Digital Marketing agency is an advantage.
• Previous sales or customer service experience is a plus.

Skills

• Strong communication and interpersonal skills.
• Friendly, approachable, and enthusiastic attitude.
• Basic math skills for processing transactions.
• With understanding of sales techniques, upselling, and cross-selling.
• Ability to work effectively as part of a team to meet sales goals.
• Ability to handle customer complaints and find solutions to issues.
• Excellent presentation, negotiation, and interpersonal skills.

Responsibilities

• Customer Service: Provide exceptional service by engaging customers, understanding their needs, and helping them select appropriate products.
• Product Knowledge: Stay informed about product features, benefits, and promotions to assist customers in making informed decisions.
• Sales Targets: Achieve individual and team sales goals, upselling and cross-selling when appropriate.
• Team Collaboration: Work closely with team members to maintain a positive store atmosphere and contribute to team sales goals.
• Customer Issues: Address customer complaints or concerns with professionalism and work toward a satisfactory resolution.