A dynamic marketing firm in Metro Manila, Philippines is seeking a Customer Service Representative to assist customers with product purchases and ensure high customer satisfaction. This role requires a High School Diploma or equivalent and 0–2 years of experience in customer service. Ideal candidates will have strong negotiation skills and a positive attitude. Responsibilities include managing transactions and supporting the sales team with administrative tasks.
Qualifications
Must have a High School Diploma or equivalent.
0–2 years of customer service experience preferred.
Strong negotiation and communication skills are essential.
Responsibilities
Assist customers in finding and purchasing products.
Provide exceptional customer service to ensure satisfaction.
Process transactions accurately and efficiently.
Skills
Negotiation
Sales Support
Strong Communication Skills
Education
High School Diploma or equivalent
Job description
Assist customers in finding and purchasing products.
Provide exceptional customer service to ensure customer satisfaction.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges.
Process transactions accurately and efficiently.
Support the sales team with administrative tasks as needed.
Requirements
Educational Qualifications: High School Diploma or equivalent
Experience Level: 0–2 years
Skills and Competencies: Negotiation, Sales Support, Strong Communication Skills
Responsibilities and Duties: Ability to work in a team and independently
Qualities and Traits: Positive attitude, Customer-oriented, Quick learner