A leading retail company in Cebu City is seeking a passionate Customer Service and Sales Associate. Responsibilities include providing outstanding customer service, driving sales through product engagement, and collaborating effectively with a team. The ideal candidate will have a college diploma and experience in retail sales. Excellent communication skills and a customer-focused attitude are essential for success in this role.
Qualifications
Previous experience in a retail sales environment is preferred.
Ability to work independently and as part of a team.
Passion for the company's products or industry.
Responsibilities
Provide outstanding customer service, building rapport and exceeding customer expectations.
Drive sales by actively engaging customers and showcasing products.
Assist with stock replenishment and inventory management.
Collaborate effectively with colleagues to achieve team goals.
Skills
Excellent communication skills
Sales orientation
Customer service orientation
Team collaboration
Education
College diploma or equivalent
Job description
Customer Service
Provide outstanding customer service, building rapport and exceeding customer expectations.
Actively listen to customer needs and provide personalized recommendations.
Address customer inquiries and concerns promptly and professionally.
Resolve customer issues efficiently and effectively.
Sales
Drive sales by actively engaging customers and showcasing products.
Utilize product knowledge to educate customers and promote sales.
Achieve individual and team sales targets.
Maintain a clean and organized sales floor.
Inventory Management
Assist with stock replenishment and inventory management.
Ensure accurate product displays and pricing.
Teamwork
Collaborate effectively with colleagues to achieve team goals.
Share knowledge and best practices.
Contribute to a positive and supportive work environment.
Qualifications
College diploma or equivalent.
Previous experience in a retail sales environment is preferred.
Excellent communication and interpersonal skills.
Strong sales and customer service orientation.
Ability to work independently and as part of a team.