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Furukawa Sangyo Kaisha Phils., Inc. seeks a dedicated Customer Support and Inventory Planning professional in Laguna. You will handle inquiries, prepare quotations, and ensure timely responses while coordinating closely with suppliers and internal teams.
In this role you will monitor inventory, develop purchasing plans, and maintain accurate reports. You will also support sales documentation and drive process improvements while maintaining high accuracy and attention to detail.
Qualifications:
Bachelor’s degree in Business Administration, Sales, Management, Engineering, Supply Chain, or a related field.
Minimum of 2 years B2B sales or trading experience in industrial commodities or manufacturing inputs.
Familiarity with PEZA, BOC processes, and import/export documentation.
Strong skills in prospecting, pricing, quotations, and client relationship management.
Ability to analyze sales reports, monitor purchasing plans, and manage inventory levels and customer requirements.
Excellent communication and coordination skills with both internal teams and external stakeholders.
Strong analytical and problem-solving abilities.
Proficient in Microsoft Office, especially Excel.
High attention to detail and accuracy.
Able to multitask and work well under pressure.
Primary Role:
Customer Support – Handle customer inquiries, requests, quotations, and concerns, ensuring timely response and resolution.
Inventory Planning – Monitor inventory levels, prepare purchasing plans, and maintain accurate inventory records and reports.
Supplier & Internal Coordination – Coordinate with suppliers and internal departments regarding orders, shipments, inventory, and customer requirements.
Sales Reporting & Documentation – Prepare and maintain accurate sales, purchasing, inventory, and other required reports and documents.
Compliance & Continuous Improvement – Ensure compliance with company, customer, and regulatory requirements and support process improvement initiatives.