Sales Associate

PROGRESS BICYCLE CORPORATION; Cagayan de Oro; On-site; PHP 350,000 - 700,000; Full time

Job summary

Progress Bicycle Corporation in the Philippines is seeking a results-driven sales professional to achieve targets and develop new customer accounts for hardware products. You will manage order processing, pricing accuracy, and effective after-sales follow-up.

You will build strong relationships, monitor market trends, coordinate with warehouse and finance teams for timely deliveries and payments, and address inquiries with clear, confident product knowledge.

Qualifications

• Strong product knowledge of hardware products.
• Ability to address customer inquiries, product concerns, and objections.
• Accurate order processing and documentation skills.
• Ability to monitor market trends, customer needs, and competitor activities.

Responsibilities

• Achieve assigned sales targets and quotas through active selling and customer development
• Identify, prospect, and acquire new customers and business accounts through calls, field visits, referrals, and other sales activities
• Build and maintain strong relationships with existing customers through regular communication and after-sales follow-ups
• Conduct consistent sales calls and client visits to generate leads, develop opportunities, and close sales
• Present and recommend appropriate hardware products based on customer needs, specifications, and budget
• Develop strong product knowledge and effectively address customer inquiries, product concerns, and objections
• Prepare and process customer orders accurately, ensuring that product specifications, quantities, pricing, and other details are correct
• Monitor customer accounts and conduct timely payment and collection follow-ups in coordination with the Finance/Accounting Department
• Handle customer concerns, returns, and after-sales matters to promote customer satisfaction and retention
• Coordinate with the Warehouse, Operations, and other departments regarding product availability, order fulfillment, deliveries, and discrepancies

Skills

Hardware product knowledge

Customer inquiry handling

Order processing accuracy

Market trend monitoring

Job description

Key responsibilities

• Achieve assigned sales targets and quotas through active selling and customer development

• Identify, prospect, and acquire new customers and business accounts through calls, field visits, referrals, and other sales activities

• Build and maintain strong relationships with existing customers through regular communication and after-sales follow-ups

• Conduct consistent sales calls and client visits to generate leads, develop opportunities, and close sales

• Present and recommend appropriate hardware products based on customer needs, specifications, and budget

• Develop strong product knowledge and effectively address customer inquiries, product concerns, and objections

• Prepare and process customer orders accurately, ensuring that product specifications, quantities, pricing, and other details are correct

• Monitor customer accounts and conduct timely payment and collection follow-ups in coordination with the Finance/Accounting Department

• Handle customer concerns, returns, and after-sales matters to promote customer satisfaction and retention

• Coordinate with the Warehouse, Operations, and other departments regarding product availability, order fulfillment, deliveries, and discrepancies

About you

• Strong product knowledge of hardware products

• Ability to address customer inquiries, product concerns, and objections

• Accurate order processing and documentation skills

• Ability to monitor market trends, customer needs, and competitor activities