SALES AGENT

Greenzone Investment Group Inc.; Tangob; On-site; PHP 223,000 - 391,000; Full time

Job summary

Greenzone Investment Group Inc. is seeking a dynamic Sales Agent to promote and sell internet connectivity solutions, including FTTH, DIA, wireless broadband, and bundled services. You will identify prospects, assess bandwidth needs, and guide them from inquiry to signed subscription.

The role emphasizes lead generation, outbound sales, needs assessments, product explanations, and coordination with installation teams to ensure seamless activation and customer satisfaction.

Qualifications

• Education in Marketing/Business/IT/Communications or equivalent sales background.
• 1–3+ years in telecommunications sales, ISP, field sales, or related.
• Familiarity with CRM tools such as Salesforce or HubSpot.

Responsibilities

• Drive revenue by promoting and selling internet services.
• Lead generation via field sales, telemarketing, social media, and local campaigns.
• Present solutions, assess client needs, and close contracts.
• Coordinate with installation teams for timely service activation and onboarding.

Skills

Lead Generation

Negotiation

Customer Relationship Management

Communication

Education

Bachelor's degree in Marketing/Business/IT/Communications

High School/Vocational with selling capabilities

Tools

Sales CRM (Salesforce/HubSpot)

Job description

JOB DESCRIPTION: SALES AGENT (INTERNET SERVICES)

Job Summary

The Internet Services Sales Agent is responsible for driving revenue growth by promoting, presenting, and selling internet connectivity solutions—such as residential fiber-to-the-home (FTTH), corporate dedicated internet access (DIA), wireless broadband, and bundled digital services. This role involves identifying prospective clients, understanding their bandwidth and connectivity needs, closing sales contracts, and ensuring a seamless transition to the technical installation team. The primary objective is to hit monthly subscription targets while maintaining high customer satisfaction.

Core Duties and Responsibilities

Lead Generation, Prospecting & Outbound Sales

• Market Mapping: Identify and target potential customers through field sales (door-to-door canvas), telemarketing, social media prospecting, and localized community marketing.
• Lead Conversion: Follow up promptly on inbound inquiries, website leads, and marketing referrals to convert interested prospects into paying subscribers.
• B2B Networking: For corporate sales agents, pitch connectivity solutions to small-to-medium enterprises (SMEs) and corporate offices to secure high-value dedicated internet contracts.

Technical Consultations & Solution Pitching

• Needs Assessment: Conduct thorough consultations to determine a client's daily data usage, device count, and bandwidth expectations to recommend the ideal plan speed (Mbps/Gbps).
• Product Explanation: Educate clients clearly on the technical advantages of the company's network infrastructure (e.g., Fiber vs. Copper, low latency, symmetrical speeds, data caps).
• Objection Handling: Confidently address customer concerns regarding subscription prices, lock-in periods, installation fees, and network reliability.

Account Processing & Contract Closure

• Application Processing: Collect, verify, and encode necessary customer documents (valid IDs, proof of address, business permits) into the company CRM system.
• Serviceability Check: Coordinate with the technical mapping team to verify if the client’s building or residential area is within the company’s network coverage zone (serviceable area).
• Contract Finalization: Walk customers through subscription agreements, service level agreements (SLAs) for business clients, and payment terms to finalize the deal.

After-Sales Support & Relationship Management

• Installation Coordination: Coordinate with the dispatcher and technical installation crew to schedule a timely hookup date for the customer.
• Retention Tracking: Check in with customers post-installation to ensure their internet speeds meet expectations, fostering account retention and securing word-of-mouth referrals.
• Issue Escalation: Act as a bridge between the customer and the technical support helpdesk if network or billing issues arise during the early stages of the subscription.

Job Qualifications and Requirements

• Education: Graduate of any Bachelor's degree (Marketing, Business, IT, Communications) or a High School / Vocational graduate with strong selling capabilities.
• Experience: 1 to 3+ years of experience in telecommunications sales, internet service provider (ISP) account management, direct field sales, or real estate sales.
• Technical Knowledge:
  • Basic understanding of network terminology (e.g., Mbps, routers, Wi-Fi bands, modems, static IP vs. dynamic IP).
  • High proficiency in using CRM software (e.g., Salesforce, HubSpot) and messaging apps for client communication.
• Core Competencies: Persistent closing skills, high resilience against rejection, a persuasive and polite talking manner, and self-motivated time management.