SALES AGENT

Greenzone Investment Group Inc.; Balayan; On-site; PHP 360,000 - 540,000; Full time

Job summary

Greenzone Investment Group Inc. seeks a proactive Sales Agent for Internet Services to drive revenue by promoting residential and business connectivity solutions.

You will identify prospects, conduct needs assessments, and pitch fiber, DIA, and bundled services with a focus on closing deals and achieving monthly targets. You will manage end-to-end processes—from lead generation and contract closure to installation coordination and post-sales support—while maintaining high customer satisfaction

Qualifications

• Education: Bachelor's degree in Marketing, Business, IT, Communications or a High School / Vocational graduate with strong selling capabilities.
• Experience: 1 to 3+ years in telecommunications sales, ISP account management, direct field sales, or real estate sales.
• Technical knowledge: basic understanding of network terms (Mbps, routers, Wi‑Fi bands) and proficiency with CRM systems like Salesforce or HubSpot.

Responsibilities

• Lead generation, prospecting and outbound sales to promote internet connectivity solutions.
• Conduct needs assessment to tailor plan speeds and explain technical advantages to clients.
• Process applications, verify documents, and coordinate with mapping and installation teams.
• Coordinate with dispatcher and technicians for installation and ensure post-installation retention and satisfaction.

Skills

Closing skills

Resilience

Communication

Time management

Self-motivation

Education

Bachelor's degree or HS/Voc

Tools

CRM software

Messaging apps

Job description

JOB DESCRIPTION: SALES AGENT (INTERNET SERVICES)

Job Summary

The Internet Services Sales Agent is responsible for driving revenue growth by promoting, presenting, and selling internet connectivity solutions—such as residential fiber-to-the-home (FTTH), corporate dedicated internet access (DIA), wireless broadband, and bundled digital services. This role involves identifying prospective clients, understanding their bandwidth and connectivity needs, closing sales contracts, and ensuring a seamless transition to the technical installation team. The primary objective is to hit monthly subscription targets while maintaining high customer satisfaction.

Core Duties and Responsibilities

Lead Generation, Prospecting & Outbound Sales

• Market Mapping: Identify and target potential customers through field sales (door-to-door canvas), telemarketing, social media prospecting, and localized community marketing.
• Lead Conversion: Follow up promptly on inbound inquiries, website leads, and marketing referrals to convert interested prospects into paying subscribers.
• B2B Networking: For corporate sales agents, pitch connectivity solutions to small-to-medium enterprises (SMEs) and corporate offices to secure high-value dedicated internet contracts.

Technical Consultations & Solution Pitching

• Needs Assessment: Conduct thorough consultations to determine a client's daily data usage, device count, and bandwidth expectations to recommend the ideal plan speed (Mbps/Gbps).
• Product Explanation: Educate clients clearly on the technical advantages of the company's network infrastructure (e.g., Fiber vs. Copper, low latency, symmetrical speeds, data caps).
• Objection Handling: Confidently address customer concerns regarding subscription prices, lock-in periods, installation fees, and network reliability.

Account Processing & Contract Closure

• Application Processing: Collect, verify, and encode necessary customer documents (valid IDs, proof of address, business permits) into the company CRM system.
• Serviceability Check: Coordinate with the technical mapping team to verify if the client’s building or residential area is within the company’s network coverage zone (serviceable area).
• Contract Finalization: Walk customers through subscription agreements, service level agreements (SLAs) for business clients, and payment terms to finalize the deal.

After-Sales Support & Relationship Management

• Installation Coordination: Coordinate with the dispatcher and technical installation crew to schedule a timely hookup date for the customer.
• Retention Tracking: Check in with customers post-installation to ensure their internet speeds meet expectations, fostering account retention and securing word-of-mouth referrals.
• Issue Escalation: Act as a bridge between the customer and the technical support helpdesk if network or billing issues arise during the early stages of the subscription.

Job Qualifications and Requirements

• Education: Graduate of any Bachelor's degree (Marketing, Business, IT, Communications) or a High School / Vocational graduate with strong selling capabilities.
• Experience: 1 to 3+ years of experience in telecommunications sales, internet service provider (ISP) account management, direct field sales, or real estate sales.
• Technical Knowledge:
  • Basic understanding of network terminology (e.g., Mbps, routers, Wi-Fi bands, modems, static IP vs. dynamic IP).
  • High proficiency in using CRM software (e.g., Salesforce, HubSpot) and messaging apps for client communication.
• Core Competencies: Persistent closing skills, high resilience against rejection, a persuasive and polite talking manner, and self-motivated time management.