Sales & Aftersales Operations Coordinator

SEAOIL Philippines, Inc.; Metro Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

SEAOIL Philippines, Inc. in Mandaluyong is seeking a Sales and Aftersales Coordinator to manage end-to-end sales transactions, from reservation to unit release and registration, while coordinating aftersales support and documentation.

You will work with head office and satellite offices to ensure a smooth customer experience, maintain records, and provide essential administrative support for daily operations.

Qualifications

• Willing to be assigned in Namayan, Mandaluyong City.

Responsibilities

• Coordinate and maintain accurate sales reports, dashboards, and operational data for the satellite office
• Monitor and manage sales transactions from reservation, documentation, unit release, and registration to ensure complete and compliant processing
• Coordinate with head office, North Luzon branches, and relevant stakeholders for sales requirements, updates, approvals, and unit release processing
• Ensure proper tracking and completion of customer sales orders, including release documentation and turnover requirements
• Coordinate and facilitate unit release requirements, including documentation, registration processing, and completion of pre-release checks
• Coordinate with Service Advisors and Aftersales teams for customer concerns, service requirements, and post-release support of units
• Receive log, and route customer feedback related to sales transactions, documentation, delivery experience, and aftersales concerns
• Recommend service‑related or technical issues to appropriate teams for proper resolution and escalation
• Maintain organized records of sales files, customer documents, registration records, and aftersales coordination logs
• Provide general administrative and operational support to ensure efficient day-to-day functioning of the satellite office and continuity of customer support

Job description

SEAOIL Philippines, Inc. in Mandaluyong is seeking a Sales and Aftersales Coordinator to manage end-to-end sales transactions, from reservation to unit release and registration, while coordinating aftersales support and documentation.

You will work with head office and satellite offices to ensure a smooth customer experience, maintain records, and provide essential administrative support for daily operations.