Sales Administrator

Vipre Security Group; Philippines; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Paid time off

Educational support

Mentorship programs

Job summary

Vipre Security Group in the Philippines seeks a Sales Administrator to support the EMEA sales team with account analysis, billing administration, and reporting. You will ensure CRM data integrity, prepare campaign data, and oversee both automated and manual invoicing in a fast-paced software environment.

You will collaborate with Account Managers, Finance, and sales leadership to drive efficiency and revenue growth while maintaining contract compliance and SLAs.

Qualifications

• 2+ years in sales administration, sales operations, order management, or similar role, preferably in software/SaaS/cybersecurity.
• Strong experience with Salesforce and Google Workspace.
• Advanced proficiency in Microsoft Excel / Google Sheets (VLOOKUP, INDEX/MATCH, Pivot Tables).
• Excellent data entry, contract review, and billing data processing.
• Highly organized with ability to manage multiple tasks and meet deadlines.
• Strong written and verbal communication with Account Managers, Finance, and external clients.

Responsibilities

• Account Portfolio Analysis: analyse account portfolios with Account Managers to identify whitespace, renewal risks, and up-sell targets.
• Campaign Data Preparation: extract, clean and format target lists and contact data from CRM for sales campaigns.
• Ad-Hoc Reporting: respond to reporting needs from Account Managers and sales leadership with customised reports.
• Automated Billing Management: oversee automated billing processes and recurring software licenses.
• Manual Billing Administration: manage manual billing for bespoke recurring licensing contracts per negotiated terms.
• Data Integrity: maintain CRM data hygiene for accounts, billing contacts, and opportunities.

Skills

Sales administration

Analytical skills

Attention to detail

Organization

Communication skills

Tools

Salesforce

Google Workspace

Excel

Job description

Sales Administrator

Company : Vipre Security Group Job Type : Full Time Philippines

Job Description - Sales Administrator

Position at VIPRE Security Group

The Opportunity:

The Sales Administrator plays a pivotal role in driving efficiency and supporting revenue growth within our Cybersecurity software sales team. This individual provides comprehensive support to the EMEA Sales department, ensuring the seamless execution of sales activity. By taking ownership of ad-hoc account analysis and reporting requirements, and the administration of both automated and manual billing processes, the Sales Administrator enables the sales team to focus on building client relationships and closing deals in a fast-paced environment.

Key Responsibilities:

• Account Portfolio Analysis: Collaborate with Account Managers to analyse account portfolios, identifying whitespace opportunities, renewal risks, and up-sell/cross-sell targets for our cybersecurity solutions.
• Campaign Data Preparation: Extract, clean, and format target lists and contact data from our CRM databases to ensure accurate and effective outreach for sales campaigns.
• Ad-Hoc Reporting: Respond promptly to reporting requirements from Account Managers and sales leadership, creating customised reports to track pipeline health, engagement metrics, and sales performance.
• Automated Billing Management: Oversee and manage the automated billing processes and recurring software licenses, ensuring all scheduled invoices are generated accurately.
• Manual Billing Administration: Administer manual billing processes for bespoke recurring licensing contracts, ensuring strict compliance with negotiated contract terms.
• Data Integrity: Maintain rigorous data hygiene within the CRM, ensuring all account details, billing contacts, and opportunity records are up-to-date and accurate.

Job Qualifications:

• Experience: 2+ years of experience in sales administration, sales operations, order management, or a similar administrative role, preferably within the software, SaaS, or cybersecurity industry.
• Technical Proficiency: Strong experience with Salesforce and Google Workspace applications.
• Analytical Acumen: Excellent analytical skills with advanced proficiency in Microsoft Excel / Google Sheets (e.g., VLOOKUPs, INDEX/MATCH, Pivot Tables, data manipulation).
• Attention to Detail: Exceptional attention to detail, specifically regarding data entry, contract review, and billing data processing.
• Organisation: Highly organised with the ability to manage multiple concurrent tasks, prioritize effectively, and meet tight deadlines in a fast-paced environment.
• Communication: Strong written and verbal communication skills to liaise effectively with Account Managers, the Finance department, and occasionally external clients regarding billing inquiries.
• Accountability and Performance Measures
  • Billing Accuracy: Successful execution of both manual and automated invoicing with a near-100% accuracy rate.
  • Timeliness: Adherence to strict SLAs for fulfilling ad-hoc reporting requests and delivering prepared data.
  • Data Quality: Measurable improvement and maintenance of data cleanliness and integrity within the CRM platform.
  • Internal Stakeholder Satisfaction: Positive feedback from Account Managers and sales leadership regarding the quality, proactivity, and reliability of administrative support provided.

About Vipre Security Group

VIPRE Security Group, a part of Ziff Davis (NASDAQ : ZD), is a global, highly rated, award-winning security, privacy and data protection company protecting millions of consumers and businesses supporting some of the largest brands. Backed by cutting-edge machine learning, one of the world’s largest threat intelligence clouds and real-time behavior monitoring, the VIPRE Security Group delivers unmatched protection against today’s most aggressive threats. The group operates under various brands, VIPRE™, STRONGVPN™, IPVANISH™, SafeSend™, Inspired eLearning™, Livedrive™ and SugarSync™. We currently have over 500 employees in office locations spanning 14 countries worldwide, including major cities throughout the US, with many members of our team working remotely.

Ziff Davis, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.

Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.

Our Benefits

Vipre Security Group offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.

Compensation Range

Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Vipre Security Group is the place for you. Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email to [e-mail].