SAGE X3 System Administrator

Deployed Philippines; Pasig; On-site; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Leaves entitlement

HMO

Life insurance

Flexible work arrangement

Job summary

Deployed Philippines Inc is seeking a Technical Support Engineer / Systems Administrator to manage and support Sage X3 ERP across departments. The role focuses on user management, license control, issue troubleshooting, and data integrity within the ERP environment.

The candidate should have 3–5 years of Sage X3 experience, strong ERP knowledge, and excellent communication skills. Flexible work arrangement and comprehensive benefits are offered from the Pasig-based team.

Qualifications

• 3 to 5 years of experience in Sage X3 administration or technical support role.
• Strong knowledge of ERP systems, preferably Sage X3.
• Hands-on experience with user and license management, system troubleshooting, and data management within an ERP environment.
• Excellent problem-solving and analytical skills.
• High attention to detail and a structured approach to troubleshooting.
• Strong communication skills, both written and verbal.

Responsibilities

• Manage Sage X3 licenses, ensuring correct user allocations and resolving login issues.
• Set up and deactivate users, reset passwords, and manage user roles and access rights.
• Maintain and update user tables, including common data tables.
• Set up new work teams and product categories.
• Troubleshoot and resolve user-reported issues; conduct system housekeeping to maintain performance and data accuracy.
• Investigate and resolve MRP rollback errors; modify product/master data including routings and lead times.
• Simulate pilot environments and dummy transactions to validate business processes; support UAT sessions.
• Rais e purchase orders and validate inventory against sales orders; assist closing work orders and stock management.
• Deliver one-on-one or group training on Sage X3 functionalities and maintain training materials.

Skills

Sage X3 admin

ERP systems

User management

Data management

Troubleshooting

Communication skills

Tools

Sage X3

Job description

Pasig, Philippines | Posted on 06/08/2026

Deployed Philippines Inc is a non-traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll.

Our clients are small and medium-sized businesses with specific needs. The company provide high-quality solutions in diverse business areas. We focus on integrated end-to-end outsourcing and delivering result-oriented benefits to our clients through cost-effective support, productivity and process reengineering.

Job Description

Job Summary: We are seeking a highly capable and solutions-focused Technical Support Engineer / Systems Administrator to manage and support our Sage X3 ERP system. This role is critical to ensuring smooth day-to-day operations across various departments by providing timely support, managing users and licenses, facilitating UAT sessions, troubleshooting system errors, and maintaining the integrity of data and transactions within the system. Key Responsibilities:

1. User Management & Access Control

• Manage Sage X3 licenses, ensuring correct user allocations and resolving login issues.
• Set up and deactivate users, reset passwords, and manage user roles and access rights.
• Maintain and update user tables, including common data tables.
• Set up new work teams (e.g., PA / PB / PC) and product categories (e.g., DRG / CNS / FRZ).

2. System Support & Maintenance

• Troubleshoot and resolve user-reported issues including error messages and report queries.
• Conduct system housekeeping to maintain performance and data accuracy.
• Investigate and resolve MRP rollback errors.
• Modify product and product-site master data, including routings, lead times, and work teams.

3. Process Validation & Transaction Monitoring

• Simulate pilot environments and dummy transactions to validate business processes.
• Conduct and support User Acceptance Testing (UAT) sessions.
• Track production activities and investigate issues related to work orders and component usage.
• Monitor and investigate anomalies using ZAP Productivity Reports.

4. Operations Support

• Handle miscellaneous transactions within Sage X3.
• Raise purchase orders and validate/deliver inventory against sales orders.
• Support backdoor processes for closing work orders and managing stock status.
• Handle stock by lot, customer sales orders, and inventory ordering inquiries.
• Investigate issues with work order generation, quantity discrepancies, or missing WOs.

5. Training & Documentation

• Deliver one-on-one or group training on Sage X3 functionalities.
• Create and maintain support documentation and training materials as needed.

Requirements

• 3 to 5 years of experience in Sage X3 administration or technical support role.
• Strong knowledge of ERP systems, preferably Sage X3
• Hands-on experience with user and license management, system troubleshooting, and data management within an ERP environment.
• Excellent problem-solving and analytical skills.
• High attention to detail and a structured approach to troubleshooting.
• Strong communication skills, both written and verbal.
• Able to work independently and manage multiple priorities in a fast-paced environment.

Work Arrangement

• Work Setup: Flexible Work Arrangement
• Work Hours: Monday to Friday, 8:00 am to 5:00 pm PHT, should complete nine (9) hours work, inclusive of one (1) hour lunch break

Why you should join our team!

Leaves entitlement, HMO and life insurance upon hire!

Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed!

At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness.