SaaS Growth & Client Success Manager (Canada & Australia)

Sourcefit Philippines, Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Sourcefit Philippines, Inc. in Quezon City (onsite) is seeking a highly motivated professional to balance client management with business development and drive growth across Canada and Australia.

The role emphasizes nurturing client relationships, conducting product demos, and building a robust sales pipeline while coordinating with cross-functional teams. The ideal candidate brings 2–5 years in SaaS or related client-facing roles, excellent communication, and a mindset focused on growth and

Qualifications

• 2–5 years of experience in SaaS, account management, sales, business development, or other client-facing roles.
• Proven track record of building and maintaining strong client relationships while identifying opportunities for business growth.
• Experience in B2B software, migration services, or the legal industry is an advantage.

Responsibilities

• Find innovative approaches to market the software to prospective clients
• Follow-up with key prospects in a timely manner
• Proactively reach out to potential clients and build pipeline
• Sell software, solutions, and services to current and prospective clients
• Provide demos and follow up with prospective clients
• Onboard new clients efficiently and effectively by hosting live training sessions
• Transition new clients to Customer Service Representatives following the onboarding process
• Build and maintain strong relationships with existing clients via video conferencing, phone, and e-mail
• Follow up with clients to track satisfaction levels and to discover additional revenue opportunities
• Develop solutions with clients for specific opportunities and complex issues
• Act as the main point of contact for clients in Canada and Australia
• Present all new products to existing clients and prospective clients
• Provide on-going opportunities to further increase software sales
• Provide feedback on market trends and client needs
• Complete all administrative tasks such as sales analysis, market analysis, forecasting, etc
• Remain up to date on new trends within the software and migration industry
• Perform other duties, as assigned

Skills

Communication skills

English fluency

Sales skills

Negotiation

Analytical thinking

Organizational skills

Cross-functional teamwork

Self-motivation

Digital marketing

Education

Bachelor's degree in Business, Marketing, or related field

Job description

Sourcefit Philippines, Inc. in Quezon City (onsite) is seeking a highly motivated professional to balance client management with business development and drive growth across Canada and Australia.

The role emphasizes nurturing client relationships, conducting product demos, and building a robust sales pipeline while coordinating with cross-functional teams. The ideal candidate brings 2–5 years in SaaS or related client-facing roles, excellent communication, and a mindset focused on growth and