SaaS Engagement Coordinator — SMB Onboarding and Projects

Realpage; Pasig; Hybrid; PHP 280,000 - 420,000; Full time

Benefits offered by this job

In-office meals

HMO coverage for dependents

Retirement plan

Leave conversion

Life insurance

Paid time off

Wellness reimbursement (PHP 5,000)

Tuition reimbursement (PHP 40,000)

Learning & development

Career growth opportunities

Job summary

RealPage Philippines is seeking an Engagement Coordinator to manage the deployment of the RealPage platform for small Add‑On accounts, typically <5,000 units and 3–5 products. You will coordinate with implementation resources, develop deployment schedules, and provide proactive weekly updates to customers.

You’ll partner with internal teams to streamline deliverables, oversee project plans for Add‑On/SMB customers, and ensure a smooth onboarding experience. This role requires strong communication, organization, and collaboration, with a hybrid onsite setup after 90 days.

Qualifications

• BA/BS degree or equivalent experience
• 0–2 years of experience in project management, customer onboarding, software implementation, or a related role
• Strong organizational and time-management skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proficiency with productivity and collaboration tools (e.g., MS Office, Teams, SharePoint, project tracking systems)
• Demonstrated ability to work collaboratively with internal teams and external clients

Responsibilities

• Oversee deployment and implementation of RealPage products for assigned small‑scale customer accounts (<5,000 units and 3–5 products).
• Manage project plans for Add‑On and SMB customers.
• Partner with RealPage Implementation resources to ensure a seamless, coordinated onboarding experience.
• Create and maintain a consolidated deployment schedule aligned with customer expectations.
• Track and consolidate deliverables across all RealPage solutions included in the project.
• Provide weekly project updates to customers via email, including schedules, deliverable status, and outstanding requirements.

Skills

Communication skills

Organization

Time management

Team collaboration

Onboarding

Education

BA/BS degree or equivalent experience

Tools

MS Office

Teams

SharePoint

Project tracking systems

Job description

RealPage Philippines is seeking an Engagement Coordinator to manage the deployment of the RealPage platform for small Add‑On accounts, typically <5,000 units and 3–5 products. You will coordinate with implementation resources, develop deployment schedules, and provide proactive weekly updates to customers.

You’ll partner with internal teams to streamline deliverables, oversee project plans for Add‑On/SMB customers, and ensure a smooth onboarding experience. This role requires strong communication, organization, and collaboration, with a hybrid onsite setup after 90 days.