SaaS Account Growth Associate

Housecall Pro; Mexico; Hybrid; PHP 3,685,503 - 4,914,004; Full time

Benefits offered by this job

Paid holidays

Flexible paid time off

Job summary

Housecall Pro in Pampanga, Mexico is looking for an Associate in Account Management to oversee and manage relationships with approximately 100–130 high-value Pros. The ideal candidate should have at least 2 years of experience in account management within a SaaS environment, along with a bachelor’s degree or equivalent experience. Responsibilities include driving account expansion and delivering customized solutions to ensure client satisfaction and success. Competitive benefits include paid holidays and flexible time off.

Qualifications

• 2+ years of experience in account management, customer success, sales or support in a SaaS environment.
• Experience managing mid-market accounts with a focus on retention and expansion.
• Strong consultative selling and negotiation skills grounded in data and customer insights.

Responsibilities

• Establish and nurture long-term relationships with Pros.
• Serve as the primary contact for the portfolio of Pros.
• Support contract renewal efforts by addressing concerns.

Skills

Account management

Customer success

Sales

Consultative selling

Education

Bachelor's degree or equivalent work experience

Tools

Salesforce

Job description

Housecall Pro in Pampanga, Mexico is looking for an Associate in Account Management to oversee and manage relationships with approximately 100–130 high-value Pros. The ideal candidate should have at least 2 years of experience in account management within a SaaS environment, along with a bachelor’s degree or equivalent experience. Responsibilities include driving account expansion and delivering customized solutions to ensure client satisfaction and success. Competitive benefits include paid holidays and flexible time off.