RTR Ops Senior Manager - Client Delivery & Process Improvement

Accenture PLC; Mandaluyong; Vor Ort; PHP 1.800.000 - 3.500.000; Vollzeit

Zusammenfassung

Accenture PLC in Mandaluyong is seeking a Record to Report Ops Sr Manager to lead RTR activities on a mid-shift, return-to-office setup. You will ensure delivery against KPIs, guide client interactions, and drive continuous improvement across collections and AR processes.

The role requires over 12 years in RTR with at least 10 years in supervision, and strong collaboration with the client to implement procedures and control measures in a dynamic finance environment.

Qualifikationen

• At least 12+ years relevant work experience in RTR and 10+ years supervisory experience.

Aufgaben

• Manage daily operational performance and meet KPIs with quality.
• Act as RTR client contact; escalate issues and ensure fast resolution.
• Lead client meetings to discuss debtor performance and issues.
• Communicate with the client to align AR procedures and updates.
• Identify continuous improvement opportunities for collections processes.
• Prepare forecasts/budgets for the team and handle manual invoices.
• Review account status for credit release and aged items.
• Contact customers to confirm open items for cash reconciliation.
• Provide AR updates and prepare aging reports and SOAs.
• Identify and process AR-related requests and approvals.
• Identify billing or revenue recognition issues and resolve.
• Prepare write-off reports and confirm disputed invoices.
• Prepare regular/daily AR reports and ensure regulatory compliance.
• Assist in Performance Improvement Plans and monitor progress.
• Facilitate the Change Request process.

Jobbeschreibung

Accenture PLC in Mandaluyong is seeking a Record to Report Ops Sr Manager to lead RTR activities on a mid-shift, return-to-office setup. You will ensure delivery against KPIs, guide client interactions, and drive continuous improvement across collections and AR processes.

The role requires over 12 years in RTR with at least 10 years in supervision, and strong collaboration with the client to implement procedures and control measures in a dynamic finance environment.