[RPO] Content Moderator

Emapta Global; Pasig; On-site; PHP 234,000 - 346,000; Full time

Benefits offered by this job

HMO coverage with free dependent upon/

Prime office location in Ortigas

Mentorship and exposure to global le**

Diverse and supportive work enviroment

Job summary

Emapta Philippines is hiring a Content Moderator to help safeguard online communities by reviewing user-generated content, supporting users, and improving data quality for machine learning. This onsite role in Ortigas offers mentorship, a diverse team, and opportunities to grow with a global organization.

This position includes a rotating schedule, competitive salary, and benefits like HMO coverage with dependents, plus a prime Ortigas location and exposure to global leaders.

Qualifications

• 0-1 year of relevant experience; no prior experience required.
• Senior High School diploma required; fresh graduates welcome.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office 365 applications.
• Willingness to work onsite in Ortigas and on a shifting schedule.

Responsibilities

• Content Review and Moderation: monitor user-generated content to ensure adherence to guidelines.
• Customer Support: provide clear responses for flagged content and assist users.
• Process Improvement: give feedback to refine moderation policies and techniques.

Skills

Attention to detail

Analytical thinking

Problem-solving

Adaptability

Education

Senior High School diploma

Tools

Microsoft Office 365

Job description

Protect Online Communities in the Digital Platform Industry

Safer online communities start with thoughtful decisions and careful attention to detail. The Content Moderator role gives you opportunities to review digital content, support users, and improve data quality for machine learning. Establish a long-term international career with Emapta through professional development, supportive teams, and meaningful rewards. Your top 1% talent deserves a top 1% experience that supports your ambitions.

Job Overview

• Employment Type: Full-time
• Shift: Rotating Schedule, Shifting Days Off
• Work Setup: Onsite, Ortigas
• Competitive Salary Package
• HMO coverage with free dependent upon regularization
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Mentorship and exposure to global leaders and teams
• Diverse and supportive work environment

The Qualifications We Seek

• 0-1 year of relevant experience; no prior experience required
• At least a Senior High School diploma; entry-level candidates and fresh graduates are welcome
• Strong analytical and problem-solving skills, with the ability to make timely decisions based on established guidelines
• Proficiency in Microsoft Office 365 applications
• Ability to adapt to changing guidelines and work environments, with a willingness to learn new tools and processes
• Willingness to work onsite in Ortigas
• Availability to work a shifting schedule based on business requirements
• Ability to perform repetitive content review tasks while maintaining accuracy and attention to detail

Skills

• Strong attention to detail and accuracy, with the ability to identify nuances in content and data

Nice to Have

• 6 months to 1 year of experience in content moderation, data annotation, or a similar role
• Familiarity with content moderation tools and data annotation software
• Familiarity with e-commerce platforms and online community dynamics
• Basic knowledge of machine learning concepts and how annotated data supports model training

Your Daily Tasks

Content Review and Moderation

• Monitor and review user-generated content, including text, images, and videos, to ensure compliance with the client's guidelines.
• Identify content and potential risks that may violate policies, procedures, or community guidelines.
• Respond to reports of inappropriate or offensive content and flag or remove content according to established guidelines.

Customer Support

• Provide clear, constructive responses to customers regarding flagged or removed content, explaining the reasons for moderation decisions.
• Organize and label data to support machine learning model training using high-quality examples.
• Maintain accurate records of content reviews, including the reasons for moderation actions.

Process Improvement

• Provide feedback on moderation processes to improve review techniques and refine policies and procedures.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.