Roles Administration Associate

Nestlé; Meycauayan; On-site; PHP 600,000 - 900,000; Full time

Job summary

Nestlé is seeking a Security/Access Management Specialist in the Philippines to evaluate and execute end-user role assignments, collaborate with Control teams, and ensure timely delivery of role localization and updates. The role requires experience in SAP security, user access management, and IAM, with strong analytical and communication skills.

Work involves PRAM, LORA, ServiceNow, and SoD concepts, with a focus on adhering to global standards and delivering process improvements in a

Qualifications

• Bachelor's degree in Information Technology, Computer Science, BIS, or related field.
• Experience in SAP security, user access management, IAM, or related IT support functions is an advantage.
• Good analytical and problem-solving skills.
• Strong attention to detail and ability to work with large volumes of data.
• Effective communication and stakeholder management skills.
• Ability to work in a multicultural and fast-paced environment.
• SAP Role Lifecycle Management.
• User Account Management.
• SAP Security Concepts and Segregation of Duties (SoD).
• PRAM, LORA, ServiceNow, OneIM SoD, and SAP platforms.

Responsibilities

• Evaluate and execute end-user role assignment requests based on market procedures/policies.
• Collaborates with Internal Control on role assignment concerns like SoD and cross-market requests.
• Perform End User Role localization and ensure timely delivery.
• Create and update roles in PRAM.
• Raise RDS based on input from Analyst or Market Role Links.
• Document all requests in the ticketing system per standards.
• Ensure tickets resolve within SLAs and KPIs.
• Respond to emails to the group mailbox promptly.
• Initial analysis of authorization issues (SU53, role assignment, activity types).
• Update CATS timely.

Skills

SAP security

User access management

IAM

Analytical thinking

Communication

Multicultural environment

Stakeholder management

SoD concepts

Education

Bachelor's degree in Information Technology, Computer Science, BIS, or related field

Tools

PRAM

LORA

ServiceNow

OneIM SoD

SAP platforms

Job description

Job Description:

Position Summary

• Evaluate and execute end-user role assignment request based on market agreed procedures/policies
• Collaborates with market Internal Control or Control Framework team on role assignment concerns like SOD, role-on-top and cross-market role requests.
• Performs End User Role localization and ensure it is delivered on time.
• Execute Role Variant creation and update in PRAM.
• Raise a RDS based on the input received from Analyst or Market Role Links.
• Documents all requests/activities in the ticket management tool following defined standards and best practices
• Ensures timely resolution of all tickets within agreed SLAs and KPIs
• Ensures timely response to emails sent to the group's generic mailbox
• First level analysis of issue related to authorization such as SU53 interpretation, role assignment, or activity types.
• Updates CATS in a timely manner
• Create/review/update Standard Routines
• Continuous awareness and adherance to GLOBE standards, control best practices and risk and control procedures
• Deliver process improvement initiatives
• Performs other tasks that can be assigned in relation to agreed developmental plan or that can be assigned from time to time.

What Will Make You Successful

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field.
• Experience in SAP security, user access management, IAM, or related IT support functions is an advantage.
• Good analytical and problem-solving skills.
• Strong attention to detail and ability to work with large volumes of data.
• Effective communication and stakeholder management skills.
• Ability to work in a multicultural and fast-paced environment.
• SAP Role Lifecycle Management
• User Account Management
• SAP Security Concepts and Segregation of Duties (SoD)
• PRAM, LORA, ServiceNow, OneIM SoD, and SAP platforms