RNS Operations Manager: Lead, Risk & Client Service

LSEG; Taguig; On-site; PHP 2,000,000 - 3,000,000; Full time

Job summary

The London Stock Exchange Group (LSEG) is seeking a driven RNS Manager to lead the day-to-day Regulatory News Service operations in a fast-paced, 24x5 environment. You will ensure accurate processing and timely distribution of announcements while upholding service levels, risk controls, and customer focus.

You will coach and develop a diverse team, partner with Relationship Managers, Product and Technology teams, and drive continuous improvement to enhance efficiency and client satisfaction

Qualifications

• Bachelor's degree or equivalent in a business/commercial field.
• Significant experience leading and developing operational teams in financial services, regulatory services, or related areas.
• Excellent written and verbal communication with strong stakeholder management.

Responsibilities

• Lead and oversee all RNS operational activities, ensuring announcements are processed accurately and distributed within service levels.
• Identify, assess, and mitigate operational, regulatory, and reputational risks.
• Build and maintain relationships with clients, internal stakeholders, and senior management.
• Coach and develop team members through performance reviews, mentoring and training.
• Maintain expert knowledge of RNS products, services, and regulatory requirements.
• Prepare and present operational reports and performance metrics to senior management.

Skills

Leadership

Stakeholder management

Communication

Analytical skills

Problem solving

Deadline-driven

Multi-priority management

Education

Bachelor's Degree in Business Management, Commerce, Business Analytics, Finance, or related field

Tools

Microsoft 365

Operational reporting tools

Job description

The London Stock Exchange Group (LSEG) is seeking a driven RNS Manager to lead the day-to-day Regulatory News Service operations in a fast-paced, 24x5 environment. You will ensure accurate processing and timely distribution of announcements while upholding service levels, risk controls, and customer focus.

You will coach and develop a diverse team, partner with Relationship Managers, Product and Technology teams, and drive continuous improvement to enhance efficiency and client satisfaction