Revenue Cycle Operations Leader

cardinalhealth; Taguig; Hybrid; PHP 1,800,000 - 3,200,000; Full time

Job summary

Cardinal Health is seeking a senior manager to lead Customer Order Management within the revenue cycle team. The role focuses on optimizing reimbursement processes, improving cash flow, and reducing denials while ensuring regulatory and payer compliance.

The position requires strong leadership across multiple functions, data-driven decision making, and proven experience in managing large teams to drive operational excellence and customer satisfaction.

Qualifications

• Must have professional experience in revenue cycle management or a related field.
• Experience leading teams in a healthcare or finance setting is preferred.

Responsibilities

• Manages daily operations and supervises supervisors, team leads, and frontline employees across multiple revenue cycle functions.
• Drives performance against key metrics including productivity, quality, service level, cash collections, denial rates, and customer experience.
• Develops and executes operational strategies that improve efficiency, reduce rework, and enhance reimbursement outcomes.
• Partners with cross-functional teams, payers, customers, and business leaders to resolve complex operational issues.
• Ensures compliance with payer, regulatory, and company policies and procedures.
• Leads workforce planning, staffing, training, and employee development initiatives.
• Utilizes data, reporting, and analytics to identify trends, drive root cause analysis, and implement corrective actions.
• Manages operational projects and continuous improvement initiatives to support business objectives.
• Builds leadership capability within the organization through coaching, mentoring, and succession planning.
• Influences stakeholders and gains alignment across various levels of the organization to achieve desired business outcomes.

Education

Bachelor's degree in related field, or equivalent work experience

Job description

Cardinal Health is seeking a senior manager to lead Customer Order Management within the revenue cycle team. The role focuses on optimizing reimbursement processes, improving cash flow, and reducing denials while ensuring regulatory and payer compliance.

The position requires strong leadership across multiple functions, data-driven decision making, and proven experience in managing large teams to drive operational excellence and customer satisfaction.