Returns Quality Specialist & Inventory Analyst

Lanbena Philippines Inc.; Manila; On-site; PHP 240,000 - 360,000; Full time

Job description

• Conduct comprehensive inspections of returned items acquired from Shopee, TikTok, Lazada, and other relevant online shopping platforms.
• Identify defects and assess the nature and extent of problems present in returned products.
• Collaborate with cross-functional teams to propose effective solutions to address identified issues and prevent future returns.
• Maintain a detailed and organized log of reasons for product returns, utilizing this information to identify trends and patterns.
• Generate regular reports summarizing return item findings, including defect analysis, root causes, and recommended solutions.
• Collaborate closely with the inventory management team to ensure that all returned items are accurately recorded and tracked within the system.
• Other duties may be assigned from time to time.