Retail Support Specialist — Customer Care & Growth

The Hird Corp.; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary

HMO coverage and paid training

Paid leaves & government benefits

Performance incentives

Career growth opportunities

Job summary

A retail support company in Cebu City is seeking enthusiastic Retail Support Associates to handle customer inquiries and provide timely, accurate support while delivering excellent service. The ideal candidates should be HS or SHS graduates, or college undergraduates and possess good communication skills. The role includes resolving concerns and ensuring outstanding customer experiences. Benefits include competitive salary, HMO coverage, paid training, and career growth opportunities.

Qualifications

• HS Graduate (Old Curriculum), SHS Graduate.
• College Undergraduate (2 yrs/4 semesters completed) or College Graduate.
• With or without work experience.

Responsibilities

• Handle customer inquiries for retail accounts.
• Resolve concerns and provide excellent customer service.

Job description

A retail support company in Cebu City is seeking enthusiastic Retail Support Associates to handle customer inquiries and provide timely, accurate support while delivering excellent service. The ideal candidates should be HS or SHS graduates, or college undergraduates and possess good communication skills. The role includes resolving concerns and ensuring outstanding customer experiences. Benefits include competitive salary, HMO coverage, paid training, and career growth opportunities.