Retail Store Operations Lead

MR DIY Philippines; Pampanga; Presencial; PHP 279.000 - 391.000; Jornada completa

Descripción de la vacante

MR DIY Philippines is seeking a Store Supervisor / Assistant Supervisor for SM San Fernando Pampanga. The role focuses on achieving sales growth, merchandising, and smooth daily operations in a fast-paced retail environment.

You will lead a team, organize displays, maintain store standards, and ensure compliance with store policies while delivering excellent customer service and safeguarding staff and customers. This position is based on-site at SM San Fernando Pampanga.

Formación

• Bachelor's degree in any field.
• Languages: Filipino and English.
• 5 years of working experience in Retail Industry.
• Supervisor-level experience or 5+ years in sales/retail or equivalent.

Responsabilidades

• Responsible for the store’s sales achievement and growth.
• Set up gondolas and merchandise display.
• Ensure that the store’s daily operation is properly managed.
• Keep the store tidy and clean.
• Organize and arrange merchandise in the selling area.
• Greet and serve customers.
• Maintain store integrity by complying with regulations.
• Lead, train, coach and discipline employees; monitor and appraise job performance.
• Provide guidance to the team on effective operations.
• Ensure a safe and clean store environment.
• Daily bank-in of store sales.
• Stock and order items as needed.
• Report sales, staffing, and operations updates to HQ and superior.
• Follow SOPs and other assigned tasks by Asst Branch/Branch Manager.

Conocimientos

Organizational skills

Leadership

Communications skills

People management

Coaching

Merchandising

Educación

Bachelor's degree in any field

Descripción del empleo

MR DIY Philippines is seeking a Store Supervisor / Assistant Supervisor for SM San Fernando Pampanga. The role focuses on achieving sales growth, merchandising, and smooth daily operations in a fast-paced retail environment.

You will lead a team, organize displays, maintain store standards, and ensure compliance with store policies while delivering excellent customer service and safeguarding staff and customers. This position is based on-site at SM San Fernando Pampanga.