Retail Store Lead & Team Coach

mr-diy-philippines; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

MR. DIY Philippines is seeking a Store Supervisor to drive sales growth and ensure smooth daily operations across the store.

You will lead a team, organize merchandise displays, and maintain a clean, compliant retail environment while delivering excellent customer service and achieving KPIs. Responsibilities include staff coaching, recruitment support, daily bank reconciliations, reporting to HQ, and upholding SOPs.

Qualifications

• Bachelor's/College degree required in any field.
• Fluent in Filipino and English.
• 5 years working experience in Retail Industry.
• Preferably Supervisor with 5+ years experience in Sales - Retail/General or equivalent.
• Amenable to work in Sto. Nino South Cotabato.

Responsibilities

• Responsible for the store’s sales achievement and growth.
• Set up gondolas and merchandise display.
• Ensure that the store’s daily operation is properly managed.
• Keeping the store tidy and clean.
• Organize & arrange merchandise in the product selling area.
• Greeting & Serving Customer.
• Maintain stability & reputation of the store by complying with legal requirements.
• Recruiting, Select, Training, Coaching & Disciplining employees; monitoring & appraising job responsibilities.
• Provide constructive guidance to team on effective operations.
• Protects employees & customer by providing safe & clean store environment.
• Daily Bank-in of store sales.
• Stocking & Order Own Use Item & small notes needed.
• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.
• Sending Document related to HQ and Superior.
• Working within established Guideline & SOP.
• Any other responsibility assigned by the Asst Branch Manager/ Branch Manager.

Skills

Excellent Organizational Skills

Leadership and Communications Skills

People Management Skills

Coaching Skills

Merchandising Skills

Education

Bachelor's/College Degree in any field

Job description

MR. DIY Philippines is seeking a Store Supervisor to drive sales growth and ensure smooth daily operations across the store.

You will lead a team, organize merchandise displays, and maintain a clean, compliant retail environment while delivering excellent customer service and achieving KPIs. Responsibilities include staff coaching, recruitment support, daily bank reconciliations, reporting to HQ, and upholding SOPs.