Retail Sales Lead - Customer Experience & Growth

Robinsons Appliances Corp.; Oroquieta; On-site; PHP 240,000 - 420,000; Full time

Job summary

Robinsons Appliances Corp. in Oroquieta, Philippines, seeks a Selling Supervisor to lead our sales team in delivering excellent customer service, strategic merchandising, and consistent achievement of sales targets.

You will supervise and coach staff, monitor KPIs, drive sales growth, ensure stock accuracy, and oversee promotions to boost store performance. Excellent communication and leadership are essential for success.

Qualifications

• Experience in retail sales and merchandising.
• Strong leadership and team management skills.
• Ability to analyze sales performance and implement improvements.
• Excellent communication and customer service orientation.

Responsibilities

• Supervise and coach Admin/Selling Assistants to enhance selling skills and product knowledge.
• Monitor team performance against KPIs and provide regular feedback.
• Drive sales growth and extended warranty achievement.
• Ensure proper merchandise display, accurate stock levels, and timely replenishment.
• Oversee price tagging, promotional campaigns, and inventory handling.
• Maintain store cleanliness, safety, and compliance with company standards.
• Handle customer inquiries and complaints with professionalism.
• Prepare and submit reports to management.

Skills

Retail sales

Leadership

Merchandising

Customer service

Analytics / KPIs

Tools

POS systems

Job description

Robinsons Appliances Corp. in Oroquieta, Philippines, seeks a Selling Supervisor to lead our sales team in delivering excellent customer service, strategic merchandising, and consistent achievement of sales targets.

You will supervise and coach staff, monitor KPIs, drive sales growth, ensure stock accuracy, and oversee promotions to boost store performance. Excellent communication and leadership are essential for success.