Retail Sales Executive - Vape & Customer Experience

WHR Global Consulting; Parañaque; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Overtime pay

Holiday pay

Sales incentives (monthly & quarterly)

HMO after probationary period

Mandatory contributions

Uniforms, tools & devices

Paid trainings

Job summary

WHR Global Consulting in Parañaque is seeking an enthusiastic Customer Service Associate to welcome in-store customers, understand their needs, and guide the discovery of electronic cigarettes.

You will educate adults about the product, conduct guided trials, and assist with purchases, customization, registration and after-sales service in a professional, consumer-centric environment.

Qualifications

• At least second year college level.
• Confident and charismatic with good communication skills.
• Good English or Taglish communication with natural conversation.
• Experience in customer service is preferred.
• Open to shifting schedules.

Responsibilities

• Welcome consumers in-store, understand needs, and assist with discovery of electronic cigarettes.
• Educate adults about e-cigarette products and conduct guided trials.
• Process purchases and assist with customization and registration and after-sales service.
• Provide exceptional customer service by handling product diagnosis, returns and replacements per policy.

Skills

Communication skills

Confident & Charismatic

English/Taglish communication

Education

Second year college level

Job description

WHR Global Consulting in Parañaque is seeking an enthusiastic Customer Service Associate to welcome in-store customers, understand their needs, and guide the discovery of electronic cigarettes.

You will educate adults about the product, conduct guided trials, and assist with purchases, customization, registration and after-sales service in a professional, consumer-centric environment.