In-Store Retail Sales Exec - Charismatic Customer Advocate

WHR Global Consulting; Ilocos Norte; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Overtime pay

Holiday pay

Sales incentives (monthly & quarterly)

HMO after probation

Mandatory contributions

Uniforms, tools & devices

Paid trainings

Accidental insurance

Job summary

WHR Global Consulting in Ilocos Norte is seeking a customer service-oriented professional for an in-store role. You will welcome customers, assist with product discovery of electronic cigarettes, and guide trials while maintaining exceptional service standards.

The position requires confident communication in English or Taglish, prior customer service experience, and flexibility to work day shifts on-site. Training and uniforms are provided where applicable.

Qualifications

• At least second year college level.
• Confident & Charismatic.
• Good communication skills (English or Taglish; natural conversation).
• Must have good work experience in customer service jobs.
• Preferably with Sales/Retail Sales Work Experience.
• Open to shifting schedules.

Responsibilities

• Welcome consumers in-store, understand their needs, offer guidance and assist with discovery of electronic cigarettes.
• Educate adults who would otherwise continue to smoke or use other nicotine products, about the e-cigarette product and conduct a guided trial
• Perform seamless purchase transactions, assisting with customization and database registration & after-sales services
• Provide exceptional customer service experience by executing product diagnosis, returns and replacements in line with the company’s consumer-centric principles

Skills

Communication skills

Confidence / Charisma

Customer service experience

Flexibility / shift work

Education

Second year college

Job description

WHR Global Consulting in Ilocos Norte is seeking a customer service-oriented professional for an in-store role. You will welcome customers, assist with product discovery of electronic cigarettes, and guide trials while maintaining exceptional service standards.

The position requires confident communication in English or Taglish, prior customer service experience, and flexibility to work day shifts on-site. Training and uniforms are provided where applicable.