In-Store Electronics Sales & Customer Experience Specialist

WHR Global Consulting; Las Piñas; On-site; PHP 223,200 - 390,600; Full time

Benefits offered by this job

Overtime pay

Holiday pay

Months & Quarterly Sales Incentives (w

HMO after probationary period

Mandatory Contribution

Uniforms, Tools & Devices

Paid Trainings

Job summary

WHR Global Consulting is hiring for an in-store customer service role in Manila area. You will welcome shoppers, understand their needs and guide them through discovery of electronic cigarettes, then assist with purchase decisions.

You will educate customers about the product, perform guided trials, and handle transactions along with after-sales service and returns per policy. The position is day shift, full-time, onsite, with Overtime pay, Holiday pay, and incentives.

Qualifications

• At least second year college level or equivalent.
• Confident and charismatic with strong communication.
• Proficient in English or Taglish, natural conversation.
• Experience in customer service; sales experience preferable.
• Open to shifting work schedules.

Responsibilities

• Welcome customers in-store, understand needs, guide and assist with discovery of electronic cigarettes.
• Educate adults about e-cigarettes and conduct guided trials.
• Process purchases, assist with customization and database/registration and after-sales service.
• Provide exceptional service including product diagnosis, returns and replacements per company policy.

Skills

Good communication

Confident & charismatic

Customer service experience

Sales experience (retail)

Open to shifting schedules

Education

Some college coursework

Job description

WHR Global Consulting is hiring for an in-store customer service role in Manila area. You will welcome shoppers, understand their needs and guide them through discovery of electronic cigarettes, then assist with purchase decisions.

You will educate customers about the product, perform guided trials, and handle transactions along with after-sales service and returns per policy. The position is day shift, full-time, onsite, with Overtime pay, Holiday pay, and incentives.