Retail Sales Associate

Homeworks The Homecenter Incorporated; Cavite City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail store in Cavite City is seeking a dedicated individual to manage store merchandise, monitor inventory, and provide exceptional customer service. Responsibilities include maintaining item displays, conducting inventory checks, assisting customers with their purchases, and ensuring compliance with labeling requirements. The ideal candidate should possess knowledge of sales promotions and demonstrate strong customer interaction skills. This role may also require serving as a cashier during staff breaks.

Responsibilities

• Responsible for proper display, arrangement, and replenishment of merchandise.
• Monitors inventory and conducts physical inventory checks.
• Assists in analyzing reorder quantities for merchandise.
• Ensures items have necessary DTI marks and barcodes.
• Assists customers with purchases and explains merchandise features.
• Conducts product demonstrations for customers.
• Aids in handling return/exchange of merchandise.
• Provides high-impact customer service to all patrons.
• Knowledgeable of store promotions and sales.
• Acts as Cashier-reliever during breaks.

Job description

• Responsible for the proper display, arrangement, replenishment, housekeeping and selling of store merchandise.
• Monitors the inventory of all items handled. Timely conducts physical inventory of items to check for under and/or over stocks.
• Helps the department officers/Branch Head in analyzing suggested quantity of merchandise for reorder.
• Ensures that all items in the selling area have the necessary DTI marks and barcodes for easier POS transactions and customer information.
• Assists customers in determining the preferred purchase as well as explain to them each merchandise features, proper usage and maintenance. Practices suggestive selling to fill in customer’s requirements.
• Conducts product demonstration to customers after payment to check the quality, making sure that it is functioning properly before release to customer.
• Aids in the customer service department in handling return/exchange of merchandise.
• Renders high impact customer service to all patrons making sure that they are satisfied and well-taken care of.
• Has in-depth knowledge of the existing promotions and sale activities in the store for customer information.
• Acts as Cashier-reliever during Cashier’s rest day and break schedules.