Retail Sales Associate

Orglink, Inc.; Quezon City; On-site; PHP 200,880 - 290,160; Full time

Job summary

Orglink, Inc. is seeking a Sales Associate to assist customers throughout the purchasing process with friendly, attentive service. You will help customers find suitable products and ensure a smooth shopping experience while supporting store sales.

Key responsibilities: greet customers, provide product information, cross-sell, explain features and usage, process transactions, keep the sales floor neat, restock shelves, promote offers and loyalty programs, and handle concerns professionally.

Responsibilities

• Greet customers, assist them in finding products
• Provide product information and answer customer inquiries
• Recommend and cross-sell products to enhance the shopping experience
• Explain product features, benefits, and proper usage, including setup and operation
• Process transactions at the cashier (cash, card, or digital payments)
• Maintain the cleanliness and organization of the sales floor
• Restock shelves and ensure proper product displays
• Promote special sales, offers, store loyalty programs, credit cards, and events
• Handle customer concerns and resolve complaints professionally
• Stay updated on new products, promotions, and store policies

Job description

Sales Associate is responsible for assisting customers throughout the purchasing process by delivering friendly, attentive, and knowledgeable service. They help customers find suitable products, and ensure a smooth and satisfying shopping experience while supporting overall store sales.

Responsibilities

• Greet customers warmly and assist them in finding products
• Provide product information and answer customer inquiries
• Recommend and cross-sell products to enhance the shopping experience
• Explain product features, benefits, and proper usage, including setup and operation
• Process transactions at the cashier (cash, card, or digital payments)
• Maintain the cleanliness and organization of the sales floor
• Restock shelves and ensure proper product displays
• Promote special sales, offers, store loyalty programs, credit cards, and events
• Handle customer concerns and resolve complaints professionally
• Stay updated on new products, promotions, and store policies