Retail Electricity Supply Associate

DirectPower Services, Inc. (an Ayala Land company); Makati; In loco; PHP 335.000 - 469.000; Tempo pieno

Descrizione del lavoro

DirectPower Services, Inc. (an Ayala Land company) is seeking a RES Associate to support day-to-day operations of the Retail Electricity Supply business in Makati.

The role involves customer switching, onboarding, billing coordination, and compliance with regulatory bodies, ensuring accurate processing of operational requirements. You will prepare regulatory reports for DOE, ERC, IEMOP, Transco, and REM; manage customer registrations through CRSS; and handle billing transactions in SAP and NOAH.

Competenze

• Bachelor's degree in Electrical Engineering, Economics, Finance, or a related field.
• REE license is preferred.
• Knowledge of the electricity market, business, economics, finance, and research.
• Strong communication and analytical skills.
• Ability to work with minimal supervision and deliver results.

Mansioni

• Support day-to-day RES operations, including customer switching and onboarding.
• Prepare and submit regulatory compliance reports to DOE, ERC, IEMOP, Transco, and REM.
• Prepare term sheets for prospective customers and manage switching activities.
• Submit switching requirements through CRSS and coordinate with suppliers.
• Process customer registration and master data in SAP and billing in NOAH.

Conoscenze

Communication skills

Analytical thinking

Problem-solving

Results-oriented

Customer-focused

Entrepreneurial mindset

Formazione

Electrical Engineering

Economics

Finance

Related field

Strumenti

SAP

NOAH

CRSS

Descrizione del lavoro

Retail Electricity Supply (RES) – Operations

We are looking for a RES Associate to support the day-to-day operations of our Retail Electricity Supply business. This role will be responsible for customer switching and onboarding, account administration, billing coordination, regulatory compliance, and customer support, while ensuring accurate and timely processing of operational requirements.

Key Responsibilities

• Assist in the day-to-day operations of the Retail Electricity Supply (RES) business.
• Prepare and submit monthly and quarterly regulatory compliance reports to relevant agencies and market operators, including DOE, ERC, IEMOP, Transco, and REM.
• Prepare term sheets and present or submit them to prospective customers.
• Manage customer switching activities, including initial switching, contract extensions, and renewals.
• Prepare and submit initial and regular switching requirements through IEMOP's Customer Registration and Settlement System (CRSS).
• Handle customer inquiries, requests, and concerns in a timely and professional manner.
• Submit daily meter quantity nominations to suppliers and ensure the accuracy of submitted data.
• Validate supplier and Distribution Utility (DU) billings and coordinate payment requests with the Finance team.
• Coordinate customer onboarding details with suppliers and process customer registration and switching requirements through CRSS.
• Process customer creation and master data maintenance in SAP.
• Process customer billing transactions using NOAH and SAP.
• Coordinate with Distribution Utilities regarding customer account concerns, billing inquiries, meter-related concerns, and other service-related issues.

What We're Looking For

• Bachelor's degree in Electrical Engineering, Economics, Finance, or a related field.
• REE license is preferred.
• Knowledge of the electricity market, business, economics, finance, and research.
• Skills in computer applications/solutions, contract negotiation, and deal closure.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Results-oriented and able to work with minimal supervision.
• Customer-focused with strong interpersonal and relationship-building skills.
• Entrepreneurial mindset and willingness to learn.

Preferred Knowledge / Training

Knowledge or training in any of the following is an advantage:

• Electricity Trading
• Contract Management
• Business Development
• Basic and Advanced WESM Training
• Retail Market Training
• Business Communication and Presentation Skills