Overview
We are seeking a motivated and customer-focused Retail Sales Associate to join our team at our store in Iloilo. As a Retail Sales Associate, you will be responsible for providing excellent customer service, maintaining the store’s appearance, and assisting customers in making informed purchasing decisions. You will also be responsible for managing inventory, processing transactions, and promoting store promotions.
Responsibilities
- Greet customers as they enter the store and provide a welcoming and helpful environment.
- Assist customers in finding products, offering advice, and answering inquiries.
- Process customer transactions accurately and efficiently at the point of sale.
- Maintain an organized and clean store environment, ensuring merchandise is well-displayed and easy to access.
- Stock shelves, organize inventory, and ensure product availability.
- Handle returns and exchanges in line with store policies.
- Meet and exceed sales goals by promoting upselling and cross-selling techniques.
- Stay updated on product knowledge, promotions, and store policies.
- Assist with inventory management, including stock counts and restocking items.
- Handle customer complaints or concerns with professionalism and empathy.
Qualifications
- High school diploma or equivalent (college degree is a plus).
- Previous retail or customer service experience preferred but not required.
- Strong communication and interpersonal skills.
- Ability to work well in a team-oriented environment.
- Proficient in basic math and handling cash.
- Positive attitude and strong work ethic.
- Flexibility to work various shifts, including weekends and holidays.
- Knowledge of local market trends in Iloilo is a plus.