Retail Customer Experience Specialist

Angela's MiniMart; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local grocery store in Iloilo City is seeking a Retail Assistant to enhance customer experience. Responsible for assisting customers, maintaining store cleanliness, and managing transactions through the POS system, the ideal candidate should have strong communication skills and a positive attitude. Previous retail experience is preferred but not mandatory. This role requires flexibility in working hours, including evenings and weekends.

Qualifications

• Ability to interact with customers in a friendly and professional manner.
• Clear verbal and written communication skills.
• Ability to handle customer inquiries and complaints effectively.

Responsibilities

• Greet and assist customers professionally.
• Operate the point-of-sale (POS) system accurately.
• Ensure shelves are stocked and store is clean.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Teamwork

Attention to Detail

Basic Math Skills

Time Management

Education

High school diploma or equivalent

Certifications in customer service or retail management

Job description

A local grocery store in Iloilo City is seeking a Retail Assistant to enhance customer experience. Responsible for assisting customers, maintaining store cleanliness, and managing transactions through the POS system, the ideal candidate should have strong communication skills and a positive attitude. Previous retail experience is preferred but not mandatory. This role requires flexibility in working hours, including evenings and weekends.