Retail Assistant Manager: Customer Service & Merchandising

Robinsons Supermarket Corporation; Davao City; On-site; PHP 240,000 - 420,000; Full time

Job summary

Robinsons Supermarket Corporation is seeking a motivated store operations professional to drive sales through promotional activities and maintain excellent customer service across all departments.

The role focuses on merchandise planning, stock replenishment, and adherence to store policies. Ideal candidates graduate from a four-year course (Accountancy preferred) with service-oriented experience.

Qualifications

• Graduate of any four-year course, preferably Accountancy or related field.
• Experience in a service-oriented company is preferred.

Responsibilities

• Develop strategies to achieve sales targets through promotional activities.
• Ensure excellent customer service and proper display of merchandise across all departments.
• Plan merchandise movements with Department Heads and maintain adequate stock levels.
• Monitor and analyze stock replenishment details; facilitate replenishment in critical areas.
• Implement cycle counts and monitor RTVs and disposals per store policy.
• Prepare reports on customer feedback, CSL, top SKU analysis, and department sales.

Skills

Customer service

Team leadership

Store operations

Education

Four-year course (Accountancy)

Job description

Robinsons Supermarket Corporation is seeking a motivated store operations professional to drive sales through promotional activities and maintain excellent customer service across all departments.

The role focuses on merchandise planning, stock replenishment, and adherence to store policies. Ideal candidates graduate from a four-year course (Accountancy preferred) with service-oriented experience.