A local footwear retailer in Albay is seeking a Retail Assistant to enhance customer service, manage stock, and maintain store presentation. The ideal candidate should have a pleasing personality, be detail-oriented, and possess excellent customer service skills. Being a High School Graduate or higher is required, and experience is a plus but not necessary. Flexible working hours, including weekends, may be required.
Qualifications
Trustworthy and pleasing personality.
Willing to be trained with or without experience.
Good with customer service is an edge.
Responsibilities
Provide customer service and ensure a positive shopping experience.
Promote and sell footwear products to customers.
Assist with stock management and store presentation.
Skills
Customer service skills
Sales techniques
Detail-oriented
Education
High School Graduate or higher
Job description
Overview
A Retail Assistant in Footwear is responsible for providing customer service, maintaining product displays, and ensuring a smooth shopping experience in a footwear store.
Responsibilities
Provide customer service: greet customers warmly and assist with product selection to ensure a positive shopping experience; answer inquiries about products, sizes, brands, and promotions; provide expert advice on the proper fit, care, and maintenance of footwear; handle customer complaints or issues professionally and escalate when necessary.
Sales and product knowledge: promote and sell footwear products based on customer preferences and needs; stay updated on current footwear trends, new arrivals, and sales promotions; meet or exceed individual sales targets and contribute to the store’s overall performance.
Stock management: assist with receiving, organizing, and replenishing stock on the sales floor; ensure the store is well-stocked with popular and seasonal footwear items; perform stock checks and inventory counts when needed.
Store presentation: ensure footwear displays are neat, organized, and visually appealing; maintain a clean and orderly store environment, including tidying shelves and organizing shoes; set up promotional displays or special offers to attract customers.
Qualifications
Trustworthy and with pleasing personality
High School Graduate, ALS, Senior/Junior High or HIGHER
Experience is a plus or without experience as long as willing to be trained
Can work shifting schedule, flexible hours including weekends or holidays