Overview
A Retail Assistant in Footwear is responsible for providing customer service, maintaining product displays, and ensuring a smooth shopping experience in a footwear store.
Responsibilities
- Provide customer service: greet customers warmly and assist with product selection to ensure a positive shopping experience; answer inquiries about products, sizes, brands, and promotions; provide expert advice on the proper fit, care, and maintenance of footwear; handle customer complaints or issues professionally and escalate when necessary.
- Sales and product knowledge: promote and sell footwear products based on customer preferences and needs; stay updated on current footwear trends, new arrivals, and sales promotions; meet or exceed individual sales targets and contribute to the store’s overall performance.
- Stock management: assist with receiving, organizing, and replenishing stock on the sales floor; ensure the store is well-stocked with popular and seasonal footwear items; perform stock checks and inventory counts when needed.
- Store presentation: ensure footwear displays are neat, organized, and visually appealing; maintain a clean and orderly store environment, including tidying shelves and organizing shoes; set up promotional displays or special offers to attract customers.
Qualifications
- Trustworthy and with pleasing personality
- High School Graduate, ALS, Senior/Junior High or HIGHER
- Experience is a plus or without experience as long as willing to be trained
- Can work shifting schedule, flexible hours including weekends or holidays
- Physically fit
- With valid original barangay and police clearance
- Good with customer service is an edge
- Detail-oriented, and good with customers