Sales Staff (Alabang)

SONAK CORPORATION; Muntinlupa; On-site; PHP 156,000 - 268,000; Full time

Job summary

SONAK CORPORATION is seeking a Sales Staff to assist customers, promote merchandise, and support store operations in a retail setting. The role combines customer service, product knowledge, and stock coordination to create a satisfying shopping experience.

The candidate will engage customers, maintain displays, and help with inventory tasks to ensure daily store readiness and achieve sales goals.

Qualifications

• Retail experience in footwear, clothing, fashion accessories, or similar is an advantage.
• Comfortable communicating with customers and recommending products.
• Demonstrates initiative, reliability, and a willingness to achieve sales objectives.

Responsibilities

• Attend to customers promptly with courteous, personalized assistance.
• Ask questions to determine needs and recommend suitable products.
• Demonstrate knowledge of styles, sizes, materials, benefits, and current collections.
• Encourage add-on purchases with matching items or alternatives.
• Assist with product selection and sizing for a smooth shopping experience.
• Address feedback calmly and refer complex issues to supervisor.

Skills

Customer service

Communication

Merchandising

Stock management

Job description

The Sales Staff is responsible for assisting customers, promoting merchandise, and contributing to the overall performance of the retail store. The role combines sales support, product knowledge, store merchandising, and inventory coordination to ensure efficient operations and a satisfying shopping experience for every customer.

1. Sales Assistance and Customer Experience

• Attend to customers promptly and provide courteous, personalized assistance throughout their visit.
• Ask relevant questions to determine customer needs and recommend products that suit their preferences and intended use.
• Demonstrate familiarity with available styles, sizes, materials, product benefits, and current collections.
• Encourage additional purchases by suggesting matching items, alternative designs, or complementary products.
• Assist customers with product selection and sizing while ensuring a smooth and convenient shopping process.
• Address customer feedback and service-related concerns calmly and refer complex issues to the store supervisor when necessary.
• Contribute to store sales goals by maintaining product awareness and identifying opportunities to promote merchandise.

2. Merchandise Arrangement and Store Readiness

• Ensure the sales area remains neat, presentable, and ready for daily business.
• Arrange shoes, sandals, slides, and other merchandise according to established display standards.
• Check that displayed items have the correct sizes, price tags, and product information.
• Participate in product launches, promotional activities, and seasonal display preparations.
• Conduct routine inspections of shelves, fixtures, and display areas to maintain a consistent store image.
• Coordinate with team members when rearranging merchandise or implementing updated visual guidelines.

3. Stock Handling and Administrative Support

• Verify incoming deliveries by checking product quantities, item details, and physical condition.
• Update or complete inventory records in accordance with company procedures.
• Maintain proper stockroom organization to facilitate efficient stock retrieval and replenishment.
• Review product availability and inform the supervisor of fast-moving items or potential stock shortages.
• Refill display areas as needed and ensure merchandise is properly arranged after customer transactions.
• Participate in stocktaking activities and assist in investigating inventory differences.Observe proper handling and storage procedures to minimize product damage, loss, and misplacement.
• Perform other store-related duties as assigned to support business operations.

Preferred Qualifications

• Retail experience in footwear, clothing, fashion accessories, or a similar industry is an advantage.
• Comfortable communicating with customers and recommending products.
• Demonstrates initiative, reliability, and a willingness to achieve individual and team sales objectives.
• Capable of maintaining organized displays and handling merchandise carefully.
• Works effectively with colleagues and follows established company policies and procedures.