Retail Account Agent ASAP

Telesys BPO; Caloocan; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Inclusive workplace

Job summary

A leading BPO company in Philippines is seeking dedicated Retail Account Agents to be the first point of contact for customers. This role involves handling inquiries and resolving concerns while delivering top-tier service. Candidates should have strong communication skills and a willingness to work in a fast-paced environment. The position offers competitive salary, HMO and dental benefits, and opportunities for career development in a supportive workplace.

Qualifications

• Excellent written and verbal communication skills.
• Ability to provide top-tier customer service.
• Open to individuals with or without BPO experience.
• Customer service experience is a plus.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver excellent service in every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Shift work

Customer service experience

Education

High School graduate

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

We’re looking for dedicated and customer-focused individuals to join our team as Retail Account Agent. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

What We Offer:

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays