Restaurant Team Leader: Coaching & Operations

HRK Consulting Corporation; Biñan; On-site; PHP 223,000 - 335,000; Full time

Job summary

HRK Consulting Corporation in Biñan, Laguna, Philippines seeks a proactive Team Lead to supervise daily operations in our food service environment. You will lead, train, coach, and motivate staff, schedule shifts, assign tasks, and resolve conflicts to keep service smooth and warm for guests.

Responsibilities include ensuring food safety, quality, sanitation, inventory oversight, and excellent customer service.

Qualifications

• Strong leadership and communication abilities.
• Ability to motivate and lead a team effectively.
• Excellent customer service skills.

Responsibilities

• Lead, train, coach, and motivate team members.
• Schedule shifts and ensure all shifts are properly staffed.
• Assign tasks and delegate responsibilities.
• Resolve conflicts between staff members.
• Oversee daily operations to ensure smooth and efficient production and service.
• Monitor performance and productivity, and identify areas for improvement.
• Help with daily tasks, including customer service.
• Monitor and manage inventory and ordering supplies.
• Ensure equipment is maintained and functioning correctly.
• Enforce food safety, sanitation, hygiene, and quality control.
• Ensure compliance with health and safety regulations and company policies.
• Monitor and record food temperatures.
• Ensure exceptional customer service and guest satisfaction.
• Resolve customer complaints and address concerns.
• Liaise with management and other departments (supply chain).
• Communicate openly with team and management.

Skills

Leadership

Communication

Problem-solving

Team motivation

Customer service

Attention to detail

Working under pressure

Adaptability

Physical stamina

Basic computer skills

Tools

Basic computer skills

Job description

HRK Consulting Corporation in Biñan, Laguna, Philippines seeks a proactive Team Lead to supervise daily operations in our food service environment. You will lead, train, coach, and motivate staff, schedule shifts, assign tasks, and resolve conflicts to keep service smooth and warm for guests.

Responsibilities include ensuring food safety, quality, sanitation, inventory oversight, and excellent customer service.