Restaurant Shift Lead: Service, Sales & Standards

J-K Network Services group.; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

J-K Network Services group in the Philippines is seeking a Shift Supervisor to oversee restaurant operations, ensure SOP compliance, and report daily issues to management.

You will supervise, schedule, coach staff attendance, discipline, and performance while maintaining high hygiene, quality, and customer service.

Responsibilities include controlling labor costs, monitoring inventory, handling POS transactions, and driving sales through suggestive selling.

Responsibilities

• Oversee shift activities, enforce SOPs, and report daily issues to management.
• Supervise, schedule, coach, and manage staff attendance, discipline, and performance.
• Ensure excellent customer service, resolve complaints, and drive sales through suggestive selling.
• Maintain high food quality, strict hygiene, and optimal cleanliness standards.
• Monitor inventory, track food waste, handle POS transactions, and control labor costs.

Job description

J-K Network Services group in the Philippines is seeking a Shift Supervisor to oversee restaurant operations, ensure SOP compliance, and report daily issues to management.

You will supervise, schedule, coach staff attendance, discipline, and performance while maintaining high hygiene, quality, and customer service.

Responsibilities include controlling labor costs, monitoring inventory, handling POS transactions, and driving sales through suggestive selling.