Restaurant Operations Lead

Sala Thai Kitchen Opc; Batan; On-site; PHP 279,000 - 502,000; Full time

Job summary

Sala Thai Kitchen Opc is seeking a Restaurant Supervisor to oversee daily restaurant operations, coordinate staff, and ensure high service standards in the Philippines. You will handle staffing, cost control, and customer satisfaction while maintaining strong supplier relationships.

The role emphasizes leadership, F&B knowledge, and the ability to adapt quickly in a fast-paced setting to ensure top-quality service and compliance with hygiene and safety regulations.

Qualifications

• Experience as Restaurant Supervisor or similar role.
• Proven customer service experience as a supervisor.
• Strong F&B knowledge with recall of ingredients and dishes.
• Strong leadership and people skills.
• Ability to work in a fast-paced environment.
• Bachelor's degree in Business Administration/Hospitality Management/HRM or equivalent.

Responsibilities

• Oversee restaurant staff activities and schedule.
• Expedite orders and maintain supplier relations.
• Monitor hygiene, sanitation and food safety standards.
• Oversee food preparation, presentation and storage.
• Check on dining customers for feedback on quality and service.
• Monitor inventory and food supplies; manage cash flow.
• Review customer surveys and implement service improvements.
• Resolve customer complaints professionally.

Skills

Staff management

Customer service

Leadership

Fast-paced environment

Communication

Education

Bachelor's degree in Business Administration/Hospitality Management/HRM

Job description

Sala Thai Kitchen Opc is seeking a Restaurant Supervisor to oversee daily restaurant operations, coordinate staff, and ensure high service standards in the Philippines. You will handle staffing, cost control, and customer satisfaction while maintaining strong supplier relationships.

The role emphasizes leadership, F&B knowledge, and the ability to adapt quickly in a fast-paced setting to ensure top-quality service and compliance with hygiene and safety regulations.