Restaurant Operations Training Manager

Our Clients; Mandaluyong; On-site; PHP 500,000 - 800,000; Full time

Job summary

Our Clients in Mandaluyong City is seeking a Restaurant Operations Training Manager to develop and implement training programs that enhance operational efficiency, service consistency, and leadership across restaurant branches. The candidate will focus on developing people and creating memorable guest experiences.

The role involves coaching managers, standardizing procedures, and improving training tools to sustain high standards across all locations.

Qualifications

• Bachelor’s Degree in HRM, Hospitality Management, or related discipline.
• Minimum 5 years of managerial experience in restaurant training.
• Preferably from casual dining restaurant brands.
• Strong expertise in restaurant operations, guest experience, and leadership development.
• Excellent coaching and facilitation skills.

Responsibilities

• Develop operational training programs for FOH teams.
• Conduct new store opening and refresher training.
• Perform branch training audits and operational assessments.
• Coach restaurant managers on service standards and team leadership.
• Standardize operational procedures and best practices.
• Develop learning tools and performance evaluation methods.
• Monitor branch compliance with training requirements.
• Recommend improvements based on operational results.

Skills

Coaching

Leadership

Training design

Facilitation

Guest experience

Education

Bachelor’s in HRM/Hospitality

Job description

Restaurant Operations Training Manager

Location: Mandaluyong City

Job Summary

We are seeking a Restaurant Operations Training Manager who will develop and implement training programs that improve operational efficiency, service consistency, and leadership capability across restaurant branches. The ideal candidate is passionate about developing people and creating memorable guest experiences.

Key Responsibilities

• Develop operational training programs for FOH teams.
• Conduct new store opening and refresher training.
• Perform branch training audits and operational assessments.
• Coach restaurant managers on service standards and team leadership.
• Standardize operational procedures and best practices.
• Develop learning tools and performance evaluation methods.
• Monitor branch compliance with training requirements.
• Recommend improvements based on operational results.

Qualifications

• Bachelor's Degree in HRM, Hospitality Management, or related discipline.
• Minimum 5 years of managerial experience in restaurant training.
• Preferably from casual dining restaurant brands.
• Strong expertise in restaurant operations, guest experience, and leadership development.
• Excellent coaching and facilitation skills.