Restaurant Operations Manager - High-Volume Leadership in Boston

Tavistock Restaurant Collection; Boston; On-site; PHP 3,692,000 - 5,538,000; Full time

Benefits offered by this job

Competitive compensation

Career development

Boston leadership opportunity

Job summary

Tavistock Restaurant Collection in Boston seeks an experienced Restaurant Manager to lead day-to-day operations, oversee service standards, and drive guest satisfaction. You will manage floor execution, train and motivate staff, and partner with culinary leadership to deliver high-quality food and beverage experiences.

The role requires 2+ years in restaurant management, strong leadership, and excellent communication.

Qualifications

• 2+ years of restaurant management or supervisory experience in a full-service, high-volume environment.
• Strong knowledge of front-of-house service standards, labor management, guest recovery, and shift operations.
• Demonstrated ability to coach teams and build positive working relationships.
• Experience with wine, beer, spirits, cocktails, and responsible alcohol service is preferred.
• Excellent communication, organization, and problem solving skills.

Responsibilities

• Lead day-to-day restaurant operations, including floor management, shift execution, guest recovery, reservations, pacing, and service standards.
• Coach, train, and motivate servers, bartenders, hosts, and support staff to deliver warm, attentive, and consistent hospitality.
• Maintain a visible leadership presence during service and model urgency, professionalism, and a guest-first mindset.
• Assist with hiring, onboarding, scheduling, performance management, and team-member development.
• Monitor labor, sales, inventory, cash handling, and other operational controls during assigned shifts.
• Partner with culinary and beverage leadership to ensure timely, accurate, and high-quality food and beverage execution.
• Support special events, promotions, and local community engagement opportunities.
• Ensure compliance with company policies, food-safety, alcohol-service requirements, and sanitation standards.
• Address guest concerns promptly and professionally while identifying opportunities to improve the overall guest experience.

Skills

Restaurant management

Front-of-house standards

Team coaching

Alcohol service

Communication & organization

Job description

Tavistock Restaurant Collection in Boston seeks an experienced Restaurant Manager to lead day-to-day operations, oversee service standards, and drive guest satisfaction. You will manage floor execution, train and motivate staff, and partner with culinary leadership to deliver high-quality food and beverage experiences.

The role requires 2+ years in restaurant management, strong leadership, and excellent communication.