Restaurant Operations Leader

MTDM Trading; Philippines; On-site; PHP 420,000 - 640,000; Full time

Job summary

MTDM Trading in Philippines seeks a Restaurant Manager to oversee daily operations, drive sales, and lead a team towards exceptional service quality. The candidate should manage BOH/FOH operations, staff scheduling, and regulatory compliance while maintaining high food safety standards.

The role requires at least 3–5 years of restaurant management experience, strong leadership, and the ability to work in a fast-paced environment, including weekends and holidays.

Qualifications

• Bachelor’s degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management (or equivalent experience).
• At least 3–5 years of experience in restaurant operations or management.
• Experience in handling staff attendance, payroll coordination, or timekeeping systems and gov't mandated benefits.
• Experience in BOH and FOH Staff Management and operations.
• Knowledge of food safety standards, health and safety regulations and restaurant systems.

Responsibilities

• Oversee the restaurant’s daily operations, ensuring smooth and efficient workflow.
• Drive sales performance while managing costs, inventory, and overall store profitability.
• Lead, coach, and mentor the team to achieve operational goals and deliver outstanding customer service.
• Supervise, train, and schedule restaurant staff, including servers, kitchen staff, and cleaners.
• Ensure high standards of food quality, service, cleanliness, and safety.
• Handle customer concerns professionally and ensure every guest leaves satisfied.
• Ensure compliance with company policies, sanitation, and safety regulations.
• Monitor sales, prepare daily sales reports, and submit operational reports to management.
• Monitor inventory, supplies, and purchasing of needed supplies.
• Monitor and verify Daily Time Records (DTR) of restaurant staff, ensuring accuracy of attendance, timekeeping, and submission for payroll and government mandated benefits processing.
• Provides administrative support through accurate documentation, data entry, and record‑keeping.
• Coordinate administrative tasks such as scheduling, training, and performance evaluations.
• Prepare daily, weekly, and monthly reports (sales, manpower, inventory).
• Handle customer inquiries, feedback, and complaints in a professional manner.
• Perform other tasks assigned by the owner or higher management.

Skills

Leadership

Customer service

Operations management

Staff management

Food safety

Timekeeping

Communication

Problem solving

Decision making

Shift work

Education

Bachelor's degree in Hotel & Restaurant Management

Job description

MTDM Trading in Philippines seeks a Restaurant Manager to oversee daily operations, drive sales, and lead a team towards exceptional service quality. The candidate should manage BOH/FOH operations, staff scheduling, and regulatory compliance while maintaining high food safety standards.

The role requires at least 3–5 years of restaurant management experience, strong leadership, and the ability to work in a fast-paced environment, including weekends and holidays.