Restaurant Operations Lead — Fast-Paced Team Builder

Bigtime Empire Corporation; Santa Rosa; On-site; PHP 279,000 - 424,000; Full time

Job summary

Bigtime Empire Corporation is seeking a Restaurant Supervisor to oversee daily operations, lead the team on assigned shifts, and drive service quality in a fast-paced environment. You will manage opening/closing procedures, uphold sanitation standards, and coach staff for continuous improvement.

The role emphasizes customer service excellence, team leadership, and adherence to company policies while maintaining efficient workflows during peak hours.

Qualifications

• Demonstrated ability to lead, coach, and motivate a restaurant team.
• Strong customer service, communication, and problem-solving skills.
• Organized, responsible, and capable of making decisions in a fast-paced environment.
• Willing to work shifting schedules, weekends, and holidays.
• Basic understanding of food cost, inventory management, sales, and P&L concepts.
• Able to remain effective during high-volume and high-pressure operations.

Responsibilities

• Oversee daily restaurant operations and ensure smooth shift execution.
• Maintain company standards for food quality, service, cleanliness, and sanitation.
• Ensure opening and closing procedures are properly completed.
• Monitor food handling and workplace safety practices.
• Coordinate the team during peak hours to maintain fast and efficient service.

Skills

Leadership

Customer service

Communication

Problem solving

Decision making

Time management

Food cost understanding

Education

Bachelor’s degree in Hospitality Management, Business Management, or a related field

Job description

Bigtime Empire Corporation is seeking a Restaurant Supervisor to oversee daily operations, lead the team on assigned shifts, and drive service quality in a fast-paced environment. You will manage opening/closing procedures, uphold sanitation standards, and coach staff for continuous improvement.

The role emphasizes customer service excellence, team leadership, and adherence to company policies while maintaining efficient workflows during peak hours.