Restaurant Manager - Solaire, Paranaque

Table Group Inc.; Parañaque; On-site; PHP 480,000 - 640,000; Full time

Job summary

Table Group Inc. is seeking a Restaurant Manager to oversee a CBTL store, ensuring top-notch customer service, product quality, and efficient daily operations. You will lead a team, drive sales, manage costs, and ensure adherence to brand standards and policies.

The role requires 3–5 years in restaurant or café operations with 1–2 years in a supervisory capacity, plus strong knowledge of food safety and inventory management. Location is The Shoppes at Solaire, Manila, with shift-based work.

Qualifications

• Bachelor's degree or higher in business, hospitality, or related field.
• 3–5 years in restaurant/café operations.
• 1–2 years in supervisory/managerial role.
• Experience in high-volume food service operations is advantageous.
• Proven ability to meet sales targets and manage profitability.
• Willing to work on shifts, weekends, and holidays.

Responsibilities

• Oversee daily café operations and ensure smooth opening/closing and shift transitions.
• Ensure adherence to CBTL procedures, service standards, and brand guidelines.
• Monitor beverage quality, food presentation, cleanliness, and store ambiance.
• Manage inventory, stock replenishment, and wastage; conduct store inspections.
• Drive sales targets, analyze performance, and implement profitability initiatives.
• Lead, coach, and develop store staff including scheduling and evaluations.
• Address employee concerns and collaborate with HR on recruitment and engagement.
• Deliver excellent, personalized customer service and handle escalations.

Skills

People management

Sales target achievement

Operations management

Food safety knowledge

Education

Bachelor's degree in Business Administration / Hospitality Management / Hotel & Restaurant Management

Job description

1. Job purpose

The Restaurant Manager is responsible for the overall management and performance of an assigned Coffee Bean & Tea Leaf store. The role ensures excellent customer service, consistent product quality, efficient daily operations, achievement of sales and profitability targets, and effective people management.

The Restaurant Manager leads and develops the store team, ensures compliance with company policies and brand standards, and creates a welcoming café experience for customers while driving business growth.

2. Key responsibilities

A. Store operations management

• Oversee daily café operations, ensuring smooth and efficient store opening, closing, and shift transitions.

• Ensure consistent implementation of CBTL operational procedures, service standards, and brand guidelines.

• Monitor product preparation, beverage quality, food presentation, cleanliness, and store ambiance.

• Ensure compliance with food safety, sanitation, occupational safety, and government regulations.

• Manage inventory levels, stock replenishment, ordering, and product wastage.

• Conduct regular store inspections and implement corrective actions for operational gaps.

B. Sales and business performance

• Drive achievement of monthly and annual sales targets.

• Monitor store performance through sales reports, transaction volume, average transaction value, and product mix.

• Develop strategies to increase store traffic, upselling, cross-selling, and customer retention.

• Monitor controllable expenses, labor costs, and cost of goods sold.

• Analyze business performance and recommend initiatives to improve store profitability.

C. People management and development

• Lead, supervise, and motivate Baristas, Shift Supervisors, and other store personnel.

• Manage manpower planning, scheduling, attendance, and productivity.

• Conduct performance evaluations, coaching sessions, and employee development activities.

• Identify high-potential employees and prepare succession plans for key store positions.

• Address employee concerns, conflicts, and performance issues.

• Collaborate with HR in recruitment, onboarding, retention, and employee engagement initiatives.

D. Customer experience and service excellence

• Ensure customers receive excellent, consistent, and personalized service.

• Handle customer complaints and escalations professionally.

• Implement service recovery strategies to maintain customer satisfaction.

• Promote a customer-centric culture among all store employees.

• Monitor customer feedback and identify opportunities to improve the café experience.

E. Reporting and stakeholder coordination

• Prepare and submit regular store performance reports.

• Coordinate with Area Managers and relevant departments regarding operational concerns and business initiatives.

• Implement company-wide promotions, marketing campaigns, and new product launches.

• Ensure timely completion of administrative requirements and operational documentation.

3. Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Hotel and Restaurant Management, or a related field.

• At least 3–5 years of experience in restaurant, café, or food service operations.

• At least 1–2 years of experience in a supervisory or managerial capacity.

• Experience managing a team in a high-volume restaurant or café environment is an advantage.

• Strong knowledge of food safety, sanitation, inventory management, and restaurant operations.

• Demonstrated experience in achieving sales targets and managing store profitability.

• Willingness to work on shifting schedules, weekends, and holidays

Work Location:
: Unit 78, Ground Level, The Shoppes at Solaire, Solaire Resort & Casino,