Assistant Restaurant Manager - Laguna

Table Group Inc.; Laguna; On-site; PHP 420,000 - 660,000; Full time

Job summary

Table Group Inc. in Laguna is seeking a Restaurant Manager to oversee the day-to-day operation of a Coffee Bean & Tea Leaf store.

You will drive service quality, ensure product consistency, manage costs, and lead a team to deliver exceptional café experiences. The role requires 3–5 years in restaurant operations, 1–2 years in supervision, and a focus on sales growth, inventory control, and compliance with food safety standards.

Qualifications

• Bachelor's degree in related field.
• 3–5 years in restaurant/café operations.
• 1–2 years in supervisory/managerial role.
• Experience managing teams in high-volume environments.
• Strong knowledge of food safety, sanitation, and inventory management.
• Willingness to work on shifting schedules, weekends, and holidays.

Responsibilities

• Oversee daily café operations and store opening/closing.
• Ensure CBTL procedures, service standards, and brand guidelines.
• Monitor product prep, beverage quality, cleanliness, store ambiance.
• Ensure compliance with food safety and government regulations.
• Drive sales targets and monitor performance.
• Lead, supervise, coach Baristas and supervisors.
• Coordinate with HR on recruitment and training.
• Prepare and submit store performance reports.

Skills

Team leadership

People management

Sales target achievement

Customer service

Food safety

Inventory management

Scheduling & manpower planning

Education

Bachelor's degree in related field

Job description

1. Job purpose

The Restaurant Manager is responsible for the overall management and performance of an assigned Coffee Bean & Tea Leaf store. The role ensures excellent customer service, consistent product quality, efficient daily operations, achievement of sales and profitability targets, and effective people management.

The Restaurant Manager leads and develops the store team, ensures compliance with company policies and brand standards, and creates a welcoming café experience for customers while driving business growth.

2. Key responsibilities

A. Store operations management

• Oversee daily café operations, ensuring smooth and efficient store opening, closing, and shift transitions.
• Ensure consistent implementation of CBTL operational procedures, service standards, and brand guidelines.
• Monitor product preparation, beverage quality, food presentation, cleanliness, and store ambiance.
• Ensure compliance with food safety, sanitation, occupational safety, and government regulations.
• Manage inventory levels, stock replenishment, ordering, and product wastage.
• Conduct regular store inspections and implement corrective actions for operational gaps.

B. Sales and business performance

• Drive achievement of monthly and annual sales targets.
• Monitor store performance through sales reports, transaction volume, average transaction value, and product mix.
• Develop strategies to increase store traffic, upselling, cross-selling, and customer retention.
• Monitor controllable expenses, labor costs, and cost of goods sold.
• Analyze business performance and recommend initiatives to improve store profitability.

C. People management and development

• Lead, supervise, and motivate Baristas, Shift Supervisors, and other store personnel.
• Manage manpower planning, scheduling, attendance, and productivity.
• Conduct performance evaluations, coaching sessions, and employee development activities.
• Identify high-potential employees and prepare succession plans for key store positions.
• Address employee concerns, conflicts, and performance issues.
• Collaborate with HR in recruitment, onboarding, retention, and employee engagement initiatives.

D. Customer experience and service excellence

• Ensure customers receive excellent, consistent, and personalized service.
• Handle customer complaints and escalations professionally.
• Implement service recovery strategies to maintain customer satisfaction.
• Promote a customer-centric culture among all store employees.
• Monitor customer feedback and identify opportunities to improve the café experience.

E. Reporting and stakeholder coordination

• Prepare and submit regular store performance reports.
• Coordinate with Area Managers and relevant departments regarding operational concerns and business initiatives.
• Implement company-wide promotions, marketing campaigns, and new product launches.
• Ensure timely completion of administrative requirements and operational documentation.

3. Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Hotel and Restaurant Management, or a related field.
• At least 3–5 years of experience in restaurant, café, or food service operations.
• At least 1–2 years of experience in a supervisory or managerial capacity.
• Experience managing a team in a high-volume restaurant or café environment is an advantage.
• Strong knowledge of food safety, sanitation, inventory management, and restaurant operations.
• Demonstrated experience in achieving sales targets and managing store profitability.
• Willingness to work on shifting schedules, weekends, and holidays.

Work locations:
Evoliving Center Dr, Don Jose, Santa Rosa, Laguna
GFF-3 Bldg. H Solenad 3 Nuvali Sta. Rosa, Laguna PH