Restaurant Manager

Twowifebro Inc.; Cebu City; On-site; PHP 360,000 - 480,000; Full time

Job summary

KNC Group of Companies is seeking a Restaurant Manager for our Greenwich store in Cebu. The role involves overseeing daily operations, staff management, customer relations, and ensuring top food quality and service. Experience in supervisory roles within fast-paced settings is preferred.

The candidate should be capable of managing schedules, inventory, and ensuring health and safety standards are met, with a focus on delivering exceptional guest experiences.

Qualifications

• 3–5 years of proven experience in the restaurant industry, preferably in supervisory or management roles.
• Prior experience with Jollibee or similar quick-service restaurant is highly preferred.
• Strong leadership and effective communication skills are essential.
• Ability to multitask, prioritize tasks, and resolve issues in a fast-paced environment.
• Excellent organizational and time management abilities.

Responsibilities

• Hire, train, and supervise restaurant staff.
• Ensure high standards of food quality and service.
• Manage staff schedules and assign roles based on needs.
• Monitor customer satisfaction and handle complaints professionally.
• Ensure health, safety, and sanitation compliance.
• Oversee inventory, ordering, and stock levels.
• Maintain cleanliness and organization; manage opening/closing procedures.

Skills

Leadership

Communication

Multitasking

Organization

Time management

Health & safety

Restaurant systems

Scheduling

Tools

Restaurant management systems

Inventory management

Sales reporting

Scheduling tools

Job description

KNC Group of Companies is looking for a Restaurant Manager for our Greenwich store who will be responsible for overseeing the daily operations of a restaurant. This involves managing staff, ensuring high standards of food quality and service, and handling customer relations.

Branch: Greenwich SM Cebu

Key Responsibilities:

1. Staff Management:

• Hire, train, and supervise restaurant staff, including servers, cooks, and dishwashers.

• Assign roles and responsibilities based on staff skills and restaurant needs.

• Manage staff schedules, ensuring adequate coverage for busy times.

• Monitor and evaluate staff performance, providing feedback and training when needed.

• Foster a positive, team-oriented work environment.

2. Customer Service:

• Ensure that customers receive excellent service at all times.

• Handle customer complaints or issues in a professional and timely manner.

• Monitor customer satisfaction and adjust operations to improve service.

3. Operational Efficiency:

• Ensure the restaurant is compliant with health and safety regulations, including sanitation and food safety standards.

• Maintain inventory levels, placing orders for supplies as needed.

• Oversee food quality, presentation, and portion control.

• Ensure the restaurant maintains cleanliness and organization.

• Manage opening and closing procedures for the restaurant.

Qualifications:

• 3–5 years of proven experience in the restaurant industry, preferably in supervisory or management roles.

• Prior experience working with Jollibee or a similar quick-service restaurant is highly preferred.

• Demonstrated strong leadership and effective communication skills.

• Ability to multitask, prioritize tasks, and resolve issues in a fast-paced environment.

• Excellent organizational and time management abilities.

• Solid understanding of health, safety, and sanitation standards in the food service industry.

• Proficient in using restaurant management systems and basic financial tools (e.g., inventory, sales reporting, scheduling).

• Willingness to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations.